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New Contributor
Posts: 4
Registered: ‎08-23-2023

Misleading opening page

[ Edited ]

Dear QVC folks. I can't tell you how irritating it is to see an item on your opening page only to find it no longer exists anywhere. Today - Aug 23 is a fine example. None of the Temptations items I was interested in where available. Please think before you put things on the opening page. This happens way too often.

 

Honored Contributor
Posts: 13,002
Registered: ‎03-09-2010

I must be looking at a different opening page.  All of the things shown on the top banner (Temptations) are available, when I click on them.

"" A little learning is a dangerous thing."-Alexander Pope
Esteemed Contributor
Posts: 7,855
Registered: ‎06-29-2016

Every single item featured in a picture is available,  with the exception of the seasonal Halloween cookie jars.  

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: Misleading opening page

[ Edited ]

@MaryMinAL wrote:

Dear QVC folks. I can't tell you how irritating it is to see an item on your opening page only to find it no longer exists anywhere. Today - Aug 23 is a fine example. None of the Temptations items I was interested in where available. Please think before you put things on the opening page. This happens way too often.

 


@MaryMinAL,

All of the items I tried, at random, on the QVC home page are available to buy.  Then, specifically, I checked a number of the Temp-tations links and all took me to available listings. 

(I tried with a Mac and also with my iPad, all software current, using Brave and Safari browsers at the moment.)

 

I'm wondering if this is a problem with your device? 

For basic troubleshooting be sure you have the most up-to-date operating system software and a current, updated browser;

clear all browser cookies/cache/data, quit the browser, then relaunch it;

if you have any extensions/addons enabled, try temporarily disabling them;

also, switch to a different browser to see if it works better for you.

 

I'm sorry you're having problems -- hope you find a good solution!

As a similar issue, in the past I have encountered QVC email ads that don't link to anything available on the website, so I can understand that frustration.

Welcome to the Q Community!  I look forward to seeing you here again.😊

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
New Contributor
Posts: 4
Registered: ‎08-23-2023

My page had a black cat cookie jar. Not anywhere online.

 

New Contributor
Posts: 4
Registered: ‎08-23-2023

Yes and that was the main thing I was interested it. If they don't have it, then don't put it on that page.

New Contributor
Posts: 4
Registered: ‎08-23-2023

I did another QVC search and the Black Cat cookie jar is not there. If you search the web you can buy it and ebay and other places. That's not what I want to do. 

 

Esteemed Contributor
Posts: 7,273
Registered: ‎11-06-2011

@MaryMinAL - It looks like the cat version may be out of stock right now, but if you keep an eye on this product listing, it could come back: https://www.qvc.com/Temp-tations-Seasonal-Figural-11%22-Cookie-Jar.product.K67001.html

 

Good luck!

Honored Contributor
Posts: 8,053
Registered: ‎10-04-2010

@MaryMinAL   that is a very very cute black cat.  Hopefully it will come back in stock for you