Suggestion Box

[Jordan2]

---

@bebe777 wrote:

---

@Jordan2 wrote:

I just got on here and noticed I had 2 notifications. I clicked on it and a message came up that I don't have any, huh? What's up with that?

---

@Jordan2, in the QVC Suggestion Box forum, I just started this Moderators - Notifications still being poofed again intermittently thread so as to flag this issue to the QVC moderators. -- In the past I've found that this is the fastest way to let them know about an ongoing issue.

As has been entioned before, when the Notification box indicates that you have Notifications, sometimes when you click on it you can see the notifications... but other times it shows no notifications at all for any day. 

This is the work around I've been using for the past few days...

Generally, If I then click on the forum header (e.g. Beauty, Fashion, Suggestion Box, Q Talk. etc.) and then I click on the Notification listing once again, I can see my notifications. It's a work around, but not the ideal, long term solution.

These are two additional threads from the Q Talk forum addressing this issue: Notifications went poof????  (from December 24th) and Help QVC Social - Notifications Poofed Again Today (from December 26th).

I'm guessing that QVC probably just has a skeleton moderator and IT staff for this holiday weekend, and so this issue may not be resolved until early next week. 

FYI, these are two additional threads from the Q Talk forum addressing this issue: Notifications went poof????  (from December 24th) and Help QVC Social - Notifications Poofed Again Today (from December 26th).

I hope you hare having a great holiday season!!!

-- bebe

___

___I hope you are having a great holiday season too, and hope your New Year is a happy and healthy one. I did what you said and was able to see my notifications. This is new for me and I just hope it's because of the holiday.

---

[bebe777]

---

@Jordan2 wrote:

---

@bebe777 wrote:

---

@Jordan2 wrote:

I just got on here and noticed I had 2 notifications. I clicked on it and a message came up that I don't have any, huh? What's up with that?

---

@Jordan2, in the QVC Suggestion Box forum, I just started this Moderators - Notifications still being poofed again intermittently thread so as to flag this issue to the QVC moderators. -- In the past I've found that this is the fastest way to let them know about an ongoing issue.

As has been entioned before, when the Notification box indicates that you have Notifications, sometimes when you click on it you can see the notifications... but other times it shows no notifications at all for any day. 

This is the work around I've been using for the past few days...

Generally, If I then click on the forum header (e.g. Beauty, Fashion, Suggestion Box, Q Talk. etc.) and then I click on the Notification listing once again, I can see my notifications. It's a work around, but not the ideal, long term solution.

These are two additional threads from the Q Talk forum addressing this issue: Notifications went poof????  (from December 24th) and Help QVC Social - Notifications Poofed Again Today (from December 26th).

I'm guessing that QVC probably just has a skeleton moderator and IT staff for this holiday weekend, and so this issue may not be resolved until early next week. 

FYI, these are two additional threads from the Q Talk forum addressing this issue: Notifications went poof????  (from December 24th) and Help QVC Social - Notifications Poofed Again Today (from December 26th).

I hope you hare having a great holiday season!!!

-- bebe

___

___I hope you are having a great holiday season too, and hope your New Year is a happy and healthy one. I did what you said and was able to see my notifications. This is new for me and I just hope it's because of the holiday.

---

---

@Jordan2, thank you so much for the oliday wishes.

On the Moderators - Notifications still being poofed again intermittently thread which I started, Britany (from QVC Customer Care) replied very quickly to this issue. 

It sounds as though they will be working with a skeleton staff through the holiday and so it this issue probably won't be resolved until next week. Brittany has flagged the issue though and so it's being looked into. 

Probably the best thing for you to do is to follow the Moderators - Notifications still being poofed again intermittently thread for updates on this issue. And to ask any questions on that thread since the moderators will probably be addressing the issue there and giving us updates there. 

I'm glad to know that my work around worked for you. This way you'll still be able to see your notifications while they are working on resolving this issue.

-- bebe

[SharkE]

Be glad when they all get back to work at the Q.

[Barbara-QVC]

@bebe777@Jordan2

The issue regarding the notifications was reported yesterday.  Hopefully we will see a resolution within the next few days.  In the meantime,  we appreciate your patience!

Barb 

QVC Customer Care