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Respected Contributor
Posts: 4,157
Registered: ‎03-10-2010

Dooney Decriptions Need to Be Fixed--Not Leather

[ Edited ]

@Beth-QVC At least two of the new Dooney and Bourke bags in the Elsie Collection incorrectly state that the Body/Trim is leather when actually the trim is leather and the body is coated cotton.  Here is an example.  Can you forward to the correct person to get them corrected. image.png

QVC Customer Care
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Re: Dooney Decriptions Need to Be Fixed--Not Leather

@Shawnie

 

Thank you for forwarding this to us so we can get it corrected!!

 

Beth QVC

Respected Contributor
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Registered: ‎09-02-2010

It says body trim is 100% leather.  That's the handles, which are leather.   

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*Off The Deep End~A very short trip for some!*
Regular Contributor
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Registered: ‎05-02-2010

@debic wrote:

It says body trim is 100% leather.  That's the handles, which are leather.   


But it should say "Body - Coated Cotton / Trim - Leather"

Respected Contributor
Posts: 4,178
Registered: ‎09-02-2010

@CaryH wrote:

@debic wrote:

It says body trim is 100% leather.  That's the handles, which are leather.   


But it should say "Body - Coated Cotton / Trim - Leather"


I agree there, but it's not mislabled, just part of it is omitted.   

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*Off The Deep End~A very short trip for some!*
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@debic wrote:

It says body trim is 100% leather.  That's the handles, which are leather.   


In the picture it shows it as "body/trim" which can mean either body OR trim or body AND/OR trim. It could be misleading to some and a simple change to specifically call out that the body as cotton canvas and the trim is leather would prevent people from feeling mislead and angry about a purchase.

 

Respected Contributor
Posts: 4,157
Registered: ‎03-10-2010

They fixed it!  HAHA!  Look now.

image.png