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09-09-2019 11:11 PM - edited 09-09-2019 11:52 PM
I recently placed a Waitlist order for
09-09-2019 11:17 PM
QVC's Return Policy does not apply to Blowout Clearance Price items. QVC will only accept returns for product defects or QVC errors. Call Customer Service at 888-345-5788 for such returns.
09-09-2019 11:26 PM
It says in the non returnable description that the item can be returned if its defective or the wrong item is sent...my understanding is if the idea is damaged it can be returned with CS permission. I ordered several Anybody tees at a great NR price & they were perfect but I might be hesitant to order an expensive item that's NR...it would depend on what the item is.
09-10-2019 08:58 AM
@kitcat51 Need to know where you saw or read this on these non-returnable items only being able to be returned if damaged/defective. Can you please elaborate on this? Thanks
09-10-2019 09:14 AM
It's stated on the product page for all items with a 'Blowout Clearance' price"
QVC's Return Policy does not apply to Blowout Clearance Price items. QVC will only accept returns for product defects or QVC errors. Call Customer Service at 888-345-5788 for such returns."
09-10-2019 12:01 PM
@KingstonsMom Thank you for letting me know on this. Just a couple of days ago Friday I believe, I had a live chat w/CS about my receiving a damaged defective Halston long sleeve top that has a hole right in the front of thi s shirt. I was noted as a NR item. I'll bottom line the very drawn out back & forth. Finally Mgr & CS said they'll make an exception and refund. Of course I paid s/h no biggie. I told them I was returning it anyway. I don't want nor need damaged goods refundable or not.
09-10-2019 12:03 PM
@KingstonsMom I gotta add, if the rules said they'd make an exception for damaged/defected goods, why should we have to haggle about it?
09-10-2019 08:54 PM
I had a size issue with a blowout item...I called customer service, and the agent told me I COULD return the item....hmmm, now wonder what will happen with my return!
09-12-2019 07:49 AM
@kitcat51: All items in the Blowout Clearance category are 19.99 or less. There are no expensive items. This category is the only exception to QVC's return policy. So you would be able to return or exchange anything that isn't a blowout clearance.
09-12-2019 11:27 AM
@PINKdogWOOD wrote:@kitcat51 Need to know where you saw or read this on these non-returnable items only being able to be returned if damaged/defective. Can you please elaborate on this? Thanks
I CS called & asked...that's the info I was given. You can also return if wrong item is sent. This NR policy on Blowout items has caused lots of confusion.
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