Q Talk

[SharkE]

when you call in to order one item, the person who takes your call after you tell them what you are ordering will say "would you like ABC"?

you say "no, thanks" then, they say "Would you like DEFG"?  NO !

If I wanted what your asking me I would say I wanted it when I call in. Makes the phone call longer. High pressure tactics. I don't care for it.

[Puppy Lips]

I have not called to place an order in years.  I just do it on my phone or on the computer.  That way I can see that what I want is actually what I ordered.  I guess not everyone wants to do it that way.  But I agree that those "add on sales" would be annoying.

[lgfan]

@SharkE 

"when you call in to order one item, the person who takes your call after you tell them what you are ordering will say "would you like ABC"?

you say "no, thanks" then, they say "Would you like DEFG"?  NO !

If I wanted what your asking me I would say I wanted it when I call in. Makes the phone call longer. High pressure tactics. I don't care for it."

I cannot believe you actually got a representative to speak with you.  The last few times I called to place an order I get automated ordering even if I am not calling the automated ordering number.

[kaydee50]

Is there a reason to call in an order?  Seems much faster and easier to do it online.

[SharkE]

I want a human not to wade thru a list of items the robot rattles off

[Kachina624]

@SharkE    Easy solution, don't call in orders.  I haven't done that for years. I'd much rather do it on line where I can use a rebate site or if away from a computer, automated ordering.

That added spiel is standard for telephone order taking and it often works.

[Luvsmyfam]

@Kachina624 have you ever thought,maybe these people do not own a computer or labtop and have to phone in a order.i only have a 3 yr old tablet and phone.no computer or labtop

[Kachina624]

@Luvsmyfam    I was talking to @SharkE   and I'm pretty sure she's well fixed with computers, in fact I KNOW she is.  Actually I have a tablet too, no lap or desktop.  A tablet serves just fine.

[faeriemoon]

@SharkE is that a new shark?

[Luvsmyfam]

@Kachina624 yes,I was aware you were talking to her.