Q Talk

[Still Raining]

I started back in 91, with a landline extension by the TV, cable and a little red and yellow cardboard member card.  You had to phone in your orders 😳  I had a desktop but I don't remember a site or search function.  Anyone else?

Times change.  Their business plan is outdated.  These days I only search for an array of items and then choose.

[SilleeMee]

Need to focus on improving shipping times, whatever that takes. Hosts are excess baggage and are a big source of drain on budget all around. The studios are also a big drain on budget. Improve the website for easier shopping. Combine all of that and then drop prices of what is sold.

[Venezia]

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@Sooner wrote:

@cassielynn5  Are you a disgrungled employee?  And you know all these things?  My oh my!  You must be an insider!  And your first post?  Do tell!  Are you an ex-employee?  

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@Sooner - I think you hit the nail on the head.

Always interesting, when someone's "first" post is a long diatribe like this.

I can't even remember what my first post was all those years ago, but it certainly wasn't anything like the OP's!

[We rescue cats]

I have to agree about the hosts, many are very lacking is salesmanship. Using the manufacturer reps to their max is a fast fix and those people should know their product inside and out. Flying the hosts to Vegas or London does not influence my purchasing, I look at it as inflating the costs due to the increased operating expense. 

Back to basics, many of us have been with QVC for many, many years . . . there are probably others who feel like I do, I watched for products not entertainment. And as for the criticism of the first post. . . I would think that this is someone not wanting to endure the wrath that is being levelled at them, but someone that equally loves QVC and wants them back.

[cassielynn5]

No, not ex employee- just a watcher/shopper for a long time. But was getting frustrated as a customer with the endless repetition and lack of new brands. And made a basic post on what can help fix it. Everything I wrote is common sense stuff everyone nitpicks about if you watch long enough. We want variety, the most simple thing. Use money to find new brands and expand the demo. That will help save it for a start, but instead they put money into pickleball and roadshows/celebs. Along with 24 hour blocks of food or pajamas, or the same 5 brands everyday. I personally would like more bra brands, as they pretty much only have 1 left as I said. More youthful apparel and less food will get more viewers. People can get food/vacuums anywhere. QVC used to be the place for specific designers and beauty brands. Now its just a gossip house brand channel. Maybe it can't be saved and this is the way the economy as a whole is going.

[Beammeupscotty]

OH please.  Maybe the OP should try to get on the board of directors.  *eyeroll*

and BORING>

[soozer]

I'd sell it

[KKJ]

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@cassielynn5 wrote:

No, not ex employee- just a watcher/shopper for a long time. But was getting frustrated as a customer with the endless repetition and lack of new brands. And made a basic post on what can help fix it. Everything I wrote is common sense stuff everyone nitpicks about if you watch long enough. We want variety, the most simple thing. Use money to find new brands and expand the demo. That will help save it for a start, but instead they put money into pickleball and roadshows/celebs. Along with 24 hour blocks of food or pajamas, or the same 5 brands everyday. I personally would like more bra brands, as they pretty much only have 1 left as I said. More youthful apparel and less food will get more viewers. People can get food/vacuums anywhere. QVC used to be the place for specific designers and beauty brands. Now its just a gossip house brand channel. Maybe it can't be saved and this is the way the economy as a whole is going.

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You make some good points here.  I too have wondered why not more youthful apparel and why so much pj's and loungewear.  The only younger women clothing line of Candace Cameron left. I never ordered anything of hers but was curious why she was on a lot for awhile then boom, she was gone.  More variety would be nice.

[geezerette]

There is no "easy" way to fix it. 

[Franklinbell]

Interesting!  2025 is going to be very interesting in the retail space. I just got a notice that Nordstrom is going to be acquired by its founding family.  It is now going to be privately owned. Thanks for your interesting insight and we will see what the future holds. @cassielynn5