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Valued Contributor
Posts: 890
Registered: ‎10-31-2012

Is anyone else having problems trying to order?  I get the error message that the site is down.......and "Page not found" message.  I hope it comes back up soon.

QVC Customer Care
Posts: 2,954
Registered: ‎06-14-2015

We are currently experiencing technical issues....thank you in advance for your patience!

Beth QVC

Honored Contributor
Posts: 11,670
Registered: ‎03-09-2010

I was able to place an order, but it showed shipping TBD, along with a message about not being able to calculate shipping charges at this point.  It took a bit to get the order to go through, but it seemed to go through OK. Can't double check because it's not possible to get into order status right now.

 

QVC must lose tons of sales $ with these all-too-frequent outages during popular shows.

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: Website Down

[ Edited ]

My account is unavailable............sigh

Respected Contributor
Posts: 4,403
Registered: ‎03-09-2010

I noticed that too. I had to contact cs to find out what was wrong. It would be helpful if this was stated someone on the homepage.

Esteemed Contributor
Posts: 7,550
Registered: ‎03-05-2011

I cannot get on either.  I bet the Q hates when this happens.  Must be a real headache on their end. 

Valued Contributor
Posts: 969
Registered: ‎09-10-2010

Can't place my order for Linea sweater. Says site is down for "routine maintinence"   what??? 

Honored Contributor
Posts: 14,986
Registered: ‎03-16-2010

QVC's website sure has more than their share of technical problems!

Esteemed Contributor
Posts: 7,550
Registered: ‎03-05-2011

I can get into my account now.  You might want to try now!

Contributor
Posts: 23
Registered: ‎04-09-2010

I have had problems as well.  I ended up with three orders and none of them went through.  I called in and talked to a rep and he placed the order again but it didn't go through.  He transferred me to customer service who did the order again and said she cancelled the other two.  I just looked at my order status and I have three orders there!  I probably won't end up with any offer!  What a mess!