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Trusted Contributor
Posts: 1,883
Registered: ‎03-11-2010

Re: WHAT THE HECK IS THIS NOW

For some reason, after I am signed in, it is making me re-enter the code on the credit card. I thought it was just the first time, but now it is doing that every time. I understand that it is more secure, but it sure cuts down on impulse buying if I have to stop and go get my card every time. Not a problem for me, but it could be for QVC.

Honored Contributor
Posts: 13,933
Registered: ‎03-09-2010

Re: WHAT THE HECK IS THIS NOW

[ Edited ]

@grooms wrote:

If this is the new checkout experience they have been talking abount under Customer Care they can forget it - I will try to call  and if I have to wait to place my order,  then there is absolutely nothing QVC sells that would cause my aggravation.  In fact most things they sell I can find via Amazon with speedy delivery.- and many times CHEAPER!


 

 

I ordered something yesterday and nothing had changed.  I didn't have to enter anything other than user ID and password.  You might want to empty your computer's history and cache and check for viruses.  

 

That said, I always price shop before buying.  99% of what Q sells can be found elsewhere for less or free shipping or free returns or a promo code, or all of these.

Honored Contributor
Posts: 36,781
Registered: ‎03-20-2010

Re: WHAT THE HECK IS THIS NOW

[ Edited ]

@Lisa now in AZ wrote:

For some reason, after I am signed in, it is making me re-enter the code on the credit card. I thought it was just the first time, but now it is doing that every time. I understand that it is more secure, but it sure cuts down on impulse buying if I have to stop and go get my card every time. Not a problem for me, but it could be for QVC.


@Lisa now in AZ 

 

Have any of your cards recently expired and were re-issued??? CS told me you do have to re-enter the code for security purposes.......  

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Trusted Contributor
Posts: 1,899
Registered: ‎06-07-2010

Re: WHAT THE HECK IS THIS NOW

I always order online and it always asks for my qvc password.