Q Talk

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Honored Contributor
RespectLife
Posts: 16,483
Registered: ‎02-27-2012

Re: Very Odd Order Status - Refund Issued???

‎04-03-2023 02:56 PM

Yes @on the bay   that is what I mean.

 

The silly 00 email is when the returns department finally gets around to actually processing the item through the system.  The system generates the 00 email at that time.

 

It's dumb, I know!

Report Inappropriate Content
Message 11 of 12 (653 Views)
Reply
Valued Contributor
Happy2BHere
Posts: 882
Registered: ‎10-22-2019

Re: Very Odd Order Status - Refund Issued???

‎04-03-2023 06:11 PM

I had the same thing happen the other day - every single order had "Refund Issued"! Woman Surprised

 

I was really confused about that and started to call/email customer service, but decided to wait for a bit to see what would happen. I kept refreshing occasionally, and finally eveything went back to normal. I was so glad, because I could just picture what a mess it would have been if they refunded and then had to charge all those again! Phew!

Report Inappropriate Content
Message 12 of 12 (603 Views)
Reply
0 Hearts