Q Talk

[Carol08]

I wrote a post about the slow shipping, but it didn't go through.

[Carol08]

I will try again. I am fed up with the slow shipping.  I ordered an itme, and it has been stuck for 6 days in NJ.....no movement whatsoever.  I live in GA.  Another item I ordered was returned to the Q, because the USPS put a label over my address, and the post office couldn't see it.

is there anything we can do to make the items arrive more quickly?

[2blonde]

Yes there is.  Order from HSN......their packages arrive at my doorstep in a couple days......always.

[Carol08]

Thanks for letting me know.  I will head over to HSN right now.  

[SurferWife]

I try to keep my complaint posts to a minimum, but must agree that it seems like QVC shipping is taking longer and longer these days.  I'm actually starting to order more & more directly from the vendors, simply because their shipping (rates & timing both) far exceed QVC (PTR, IT, WEN).  The prices may be a little higher, but I'm willing to pay more to get my products quicker (within a few days) at much lower shipping, most often free.  I live in Hawaii so this is saying a lot.  Sometimes I think QVC forgets we are a part of good ole' USA; we are not a foreign country that should have  2-to-2 1/2 times higher shipping rates.

As Forrest Gump once said, "that's all I got say bout that."

[Kachina624]

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@Carol08 wrote:

I will try again. I am fed up with the slow shipping.  I ordered an itme, and it has been stuck for 6 days in NJ.....no movement whatsoever.  I live in GA.  Another item I ordered was returned to the Q, because the USPS put a label over my address, and the post office couldn't see it.

is there anything we can do to make the items arrive more quickly?

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USPS tracking is a joke...don't even use it.  Your package will probably show it still in NJ on the day you receive it.  This so-called tracking doesn't necessarily mean it isn't moving.  QVC probably gets just as frustrated with the post office as we do.

Be careful when entering your posts.  As you can see, the cancel is right next to post and it's easy to hit the wrong one and delete your post.

[Pearlee]

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@Carol08 wrote:

I will try again. I am fed up with the slow shipping.  I ordered an itme, and it has been stuck for 6 days in NJ.....no movement whatsoever.  I live in GA.  Another item I ordered was returned to the Q, because the USPS put a label over my address, and the post office couldn't see it.

is there anything we can do to make the items arrive more quickly?

@Carol08  If the USPS put a wrong label over your address, that certanly isn't QVC's fault.   The slower shipping (much slower) is the price we are paying for the reduced-to-$3 S&H on many items.  Q has a shipping partner so now it has to be shipped through two different carriers, which delays things considerably.  Since I don't "need" almost everything I buy (they are "wants" rather than "needs") the delayed shipping is annoying but doesn't cause me any harm or problems.

[Sandygb]

I'm not certain if changes in QVC shipping methods affect everyone or if the changes are based on the customer's region. 

I live less than 3 miles from QVC's studios. Jewelry was typically shipped from that same location, via USPS. (The slowest shipping method with problems checking package tracking.) Clothing was shipped via UPS from QVC's warehouse in East Petersburg, PA, located about 50 miles away and I would usually receive it the next day. Most other merchandise was shipped from Rocky Mount, NC via UPS, which usually took an extra day, or sometimes 2.

Since sometime in early August, FedEx SmartPost has replaced almost all shipping methods, and has added at least 2 to 4 additional days to reach me, even though the items are shipped from the same locations. Horrible!

[unhappy former customer]

Order is somewhere but not here I paid $9.00 for shipping it went to ups the post office

and everyone knows how slow they are it will be useless by the time I recieve it I think I will stick to box stores forget online waste of time. This was my first order and will be my last kiss mine qvc

[qvcaddition]

I found changing to the PO is faster than UPS And I was paying more for UPS the brown truck.  I get a pkg before a week once it is out of process.

This web site is terrible.  Changing and jumping pages.