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03-07-2019 04:41 PM
Well here I am again on the date my order was estimated to be delivered
and it has not even been shipped.
Funny thing if you ever try to cancel an order it always seems to be "In the proccess of
What is the deal Q. Also since you asked, do not like the new black box logo.
03-07-2019 04:57 PM
They seem to have awaken today and suddenly shipped a bunch of my orders that had been processing since last week-end and beyond. I guess all the spring shopping for new clothes plus gem day had them inundated.
03-07-2019 08:15 PM
@maizey I have the same problem. I ordered the Jai TSV and it's supposed to arrive tomorrow 3/8. It just shipped yesterday and has only arrived at the first mail innovations. It most likely will not arrive tomorrow. My orders seem to always be In Process for days.
03-07-2019 08:38 PM
Just today, I engaged in a Live Chat with a customer service rep, asking to cancel an order that had been processing for five days. I told the person that evidently the item was not going to ship. Of course, I got the standard reply that items are "In process" for 3-5 days. Agree--item will eventually ship, take another 5 days traveling around America before it arrives to my mailbox.
03-08-2019 06:27 AM
So many other retailers can ship faster and still get items to their customers in just a few days so why can't Q?
I ordered something from Macy's yesterday and received notice that it shipped just 1 hour later. I checked and it really did ship - it wasn't just packaged and ready to go.
I don't expect retailers to ship as fast as Macy's or Amazon but I do expect more than pony express.
03-08-2019 06:55 AM
@maizey Feeling your pain as well. My last order from Q took 9 days to get
to me. That was 3 or 4 days past the date they said would be estimated
delivery date. I am in PA as well as the Q and it is no faster to receive
than somewhere across the country.
Deliveries from all other places that I order from usually arive 3 to 5 days at
the longest. Sometimes you forget you have a package coming from Q it takes
03-08-2019 10:09 AM
They need to go to the Amazon School of Shipping. I think they use my boxes for a coffee table for a week before shipping.
I always check Amazon before purchases on the Q many time they have the same item.
Cheaper and faster. Oh and returns are FREE.
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