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Honored Contributor
Kitty Galore
Posts: 10,807
Registered: ‎03-16-2010

Sent wrong item

‎08-30-2026 08:42 PM

I ordered a David Markstein bracelet and received a Jai bracelet instead .   I have wanted this particular bracelet and have  checked to see if it was available everyday and was thrilled when it finally was!   I did contact CS and they did refund me and apologized for the mistake .  

 

I never had this happen before ,  with technology it's hard to beileve mistakes like this happen.  I guess they do though.  I guess who ordered the Jai bracelet received my David Markstein bracelet which costs more ,   I have never been drawn to the Jai  line .  

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Honored Contributor
RescueLover
Posts: 10,078
Registered: ‎02-06-2022

Re: Sent wrong item

‎08-30-2026 09:11 PM

 

Hi ! @Kitty Galore 💜


Sorry to hear they sent You the wrong bracelet.  Was it the Mocha Nail head bracelet you wanted ?

 

 I've had it happen to Me before with clothing.   Of course like You, it always seems to be something I REALLY want.  

 

I've noticed the pieces that are Popular in Davids line get reordered.   Fingers crossed anyways ! 

 

 

“A dog is the only thing on earth that loves you more than he loves himself”
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