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Contributor
Posts: 55
Registered: ‎08-01-2010

I have noticed lately that on some products you cannot leave a review. What is this about? I have been with QVC since day 1 and I now think that if a product is getting poor reviews, they do not allow you to leave a review. Case in point, I bought the No Makeup Makeup. I went in to give it a review as it is no different than any other product out there and it is expensive. The color tan is not tan, it is very yelllow. Back it goes. QVC, let your customers comment on products if done so respectfully . 

Esteemed Contributor
Posts: 7,308
Registered: ‎11-06-2011

@cazenovia - The review system was updated a year or so ago (maybe longer?), and with the way it is set up now, it is easier to start a review from your order history than from the product page. I'm not sure if you've already tried this, but if you go to your Order Status list and scroll to the item, you should be able to just click "Write a Review" and fill in the details in the page that pops up. (Most pop-up blockers still allow this screen to appear.) Being a little patient and reading carefully will be helpful in making sure you're adding all the details you want to while using the sections provided/required. Good luck!

Respected Contributor
Posts: 3,536
Registered: ‎06-27-2010

@loriqvc wrote:

@cazenovia - The review system was updated a year or so ago (maybe longer?), and with the way it is set up now, it is easier to start a review from your order history than from the product page. I'm not sure if you've already tried this, but if you go to your Order Status list and scroll to the item, you should be able to just click "Write a Review" and fill in the details in the page that pops up. (Most pop-up blockers still allow this screen to appear.) Being a little patient and reading carefully will be helpful in making sure you're adding all the details you want to while using the sections provided/required. Good luck!


 

As far as I know, this is the only way to leave a review now, because that ensures that the reviewer actually purchased the item.  

Honored Contributor
Posts: 8,726
Registered: ‎02-06-2022
@cazenovia 🌸


This is why I believe Your review has nothing to do with it being posted.



Not all reviews can be posted. 🥴


I’ve written POSITIVE reviews that weren’t submitted. They can only do so many and if someone has a very similar post to yours, even less chance that yours will be viewed by all.



Think about it.. the item sold 36,000 and say 1/3 of them wrote a review. They can’t possibly post all the reviews coming in.