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02-18-2021 09:49 AM
Just curious why some return shipping charges are $6.95 and some are $8.95? It can't be because of the weight of the item because I noticed it on the same item (just different colors) that was shipped in 2 different bags.
02-18-2021 09:54 AM
Never had that on a bagged item. I do know it can have to do with weight or the size of a box. Good question.
02-18-2021 09:55 AM
@HawaiianStyle wrote:Just curious why some return shipping charges are $6.95 and some are $8.95? It can't be because of the weight of the item because I noticed it on the same item (just different colors) that was shipped in 2 different bags.
my guess is the destination of the return. I know if I ship something, its not only the weight but the zip code of the package return. qvc has warehouses everywhere.
02-18-2021 09:55 AM
@HawaiianStyle wrote:
Just curious why some return shipping charges are $6.95 and some are $8.95? It can't be because of the weight of the item because I noticed it on the same item (just different colors) that was shipped in 2 different bags.
@HawaiianStyle Good Morning, It is actually based on weight, see more info under Customer Service FAQ.
Susan
Q Return Label fees are deducted from your refund and are based on the original weight of your item in its original packaging. Q Return Label costs are subject to change at any time, without prior notification.
Restrictions and limitations may apply.
0 to 5 lbs: $6.95
5.01 to 10 lbs: $8.95
10.01 to 150 lbs: $10.95
02-18-2021 01:14 PM
Any time I'm returning something in a bag or small box, I compare what the shipping cost would be if I paid for it seprately from USPS. Its usually cheaper.
02-19-2021 04:49 PM
Why can't they just charge the same for return shipping that we pay for original shipping? What more do they do that requires extra $ to return it? They have to process it to ship it and process it when it's returned.
02-20-2021 12:26 PM - edited 02-20-2021 12:27 PM
No Nordstrom and Amazon Prime charges at all! Fast delivery, too.
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