Q Talk

[Sapphiregal]

Does QVC charge a restocking fee on returns?

[rms1954]

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@Sapphiregal wrote:

Does QVC charge a restocking fee on returns?

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No.  You can get all info on returns here.  https://www.qvc.com/content/information/customer-service.html?type=topic&tid=250700000001337&qq=ft

[Kachina624]

@Sapphiregal    I've never seen a restocking fee on a QVC item.

[Sapphiregal]

@Kachina624 

I didn't think they did, either.  However, I was told by an Etsy seller that QVC and HSN charged restocking fees to cover their losses on returns, so she was doing the same thing. I had purchased an item from her and didn't really like it when I got it, so, notified her that I would be returning and she informed me there would be a 20% restocking fee for a return, but, not on an exchange. That was not stated in her return policy on the listing. She says it  was stated on her homepage. Maybe so, but, why should I look at her homepage when there is a return policy listed on the item? 

Anyway, I was pretty sure QVC or HSN weren't charging for restocking.

[Kachina624]

@Sapphiregal   Sounds like you've found a con artist.  I'd report her to Etsy and if she tries to charge you, protest the charge to your cc company.

No, neither QVC nor HSN charge restocking fees and you can inform  her of that with certainty.

[Estellee]

Thankfully, no restocking fee yet