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04-04-2019 07:37 PM
Qurate plans to conquer the shopping channel world through AI - artificial intelligence. Yeah, uhmm sure, OK.
Be sure to check out the embedded podcast discussion with the Qurate CIO for the info, uh, spin.
https://nrf.com/blog/how-tech-evolving-customer-experience-hsn-qvc-and-zulily
How tech is evolving the customer experience at HSN, QVC and Zulily
04-04-2019 08:32 PM
As more people spend less on "stuff" I hope they can recoup their investment.
04-04-2019 08:44 PM
Well, at least they're not wasting their technology dollars on improving this perfectly functioning, completely user-friendly website...
04-04-2019 11:16 PM
Why is artificial intelligence supposed to be "better" than the real thing?
04-04-2019 11:32 PM
@Desertdi wrote:Why is artificial intelligence supposed to be "better" than the real thing?
I only listened to the first minute or two of the audio (then it went to an ad - ugh), but the Qurate person wanted to use AI - e.g. Alexa - so you can ask Alexa to order products from Qurate companies, or to answer questions about them. To my mind, it seems unlikely Amazon would cooperate with Qurate but what do I know. I suppose anything is possible for the right price.
04-05-2019 02:38 AM
@ValuSkr wrote:
@Desertdi wrote:Why is artificial intelligence supposed to be "better" than the real thing?
I only listened to the first minute or two of the audio (then it went to an ad - ugh), but the Qurate person wanted to use AI - e.g. Alexa - so you can ask Alexa to order products from Qurate companies, or to answer questions about them. To my mind, it seems unlikely Amazon would cooperate with Qurate but what do I know. I suppose anything is possible for the right price.
@ValuSkr Oh.....didn't realize the "AI" was Alexa. I have a friend who argues with Alexa all the time.
04-05-2019 08:54 AM
So the big boss is evolving not elevating? Quick, tell the hosts.
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