Reply
Esteemed Contributor
Posts: 5,891
Registered: ‎03-10-2010

Qurate and AI (artificial intelligence)

Qurate plans to conquer the shopping channel world through AI - artificial intelligence. Yeah, uhmm sure, OK.

 

Be sure to check out the embedded podcast discussion with the Qurate CIO for the info, uh, spin.

 

https://nrf.com/blog/how-tech-evolving-customer-experience-hsn-qvc-and-zulily

 

How tech is evolving the customer experience at HSN, QVC and Zulily

 

 

Esteemed Contributor
Posts: 5,532
Registered: ‎03-09-2010

Re: Qurate and AI (artificial intelligence)

As more people spend less on "stuff" I hope they can recoup their investment.

 

 

Esteemed Contributor
Posts: 5,981
Registered: ‎11-06-2011

Re: Qurate and AI (artificial intelligence)

Well, at least they're not wasting their technology dollars on improving this perfectly functioning, completely user-friendly website...  Smiley Frustrated

Honored Contributor
Posts: 18,941
Registered: ‎03-13-2010

Re: Qurate and AI (artificial intelligence)

Why is artificial intelligence supposed to be "better" than the real thing?

♥Surface of the Sun♥
Honored Contributor
Posts: 14,755
Registered: ‎03-15-2014

Re: Qurate and AI (artificial intelligence)


@Desertdi wrote:

Why is artificial intelligence supposed to be "better" than the real thing?


I only listened to the first minute or two of the audio (then it went to an ad - ugh), but the Qurate person wanted to use AI - e.g. Alexa - so you can ask Alexa to order products from Qurate companies, or to answer questions about them.  To my mind, it seems unlikely Amazon would cooperate with Qurate but what do I know.  I suppose anything is possible for the right price.

Honored Contributor
Posts: 18,941
Registered: ‎03-13-2010

Re: Qurate and AI (artificial intelligence)


@ValuSkr wrote:

@Desertdi wrote:

Why is artificial intelligence supposed to be "better" than the real thing?


I only listened to the first minute or two of the audio (then it went to an ad - ugh), but the Qurate person wanted to use AI - e.g. Alexa - so you can ask Alexa to order products from Qurate companies, or to answer questions about them.  To my mind, it seems unlikely Amazon would cooperate with Qurate but what do I know.  I suppose anything is possible for the right price.


@ValuSkr   Oh.....didn't realize the "AI" was Alexa.    I have a friend who argues with Alexa all the time.  

♥Surface of the Sun♥
Esteemed Contributor
Posts: 7,338
Registered: ‎03-30-2014

Re: Qurate and AI (artificial intelligence)

So the big boss is evolving not elevating?  Quick, tell the hosts.