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02-27-2025 07:15 PM
I received a damaged item from QVC. I sent it back and according to the UPS tracking it arrived back at QVC yesterday. How long before the refund appears? Thanks
02-27-2025 07:19 PM
@mormel20. If you sit and patiently wait, forever. If you call CS with you tracking number, they should be able to do an immediate refund. Be sure they don't charge for return or original shipping if it was defective
02-27-2025 07:22 PM
02-27-2025 07:52 PM
@mormel20 I just got a refund today on an item I returned last week.
Took 5 days after tracking says it was delivered.
Hope this helps.
02-27-2025 08:23 PM
As Kachina624 mentioned I call customer service at QVC and HSN and get an immediate refund.
02-28-2025 08:03 AM
@MezzieStarr wrote:@mormel20 I just got a refund today on an item I returned last week.
Took 5 days after tracking says it was delivered.
Hope this helps.
That has been my experience as well.
I have never found the need to sit on hold trying to get a CS rep.
02-28-2025 08:19 AM
@mormel20 wrote:I received a damaged item from QVC. I sent it back and according to the UPS tracking it arrived back at QVC yesterday. How long before the refund appears? Thanks
My experience is 2-3 weeks. You can email moderators after 10 days and they can help you.
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