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12-15-2021 04:40 PM
When I want to look at an item on QVC online and I click on it now it launches into a video, not only does it launch I can't even figure out how to stop it without just clicking off the product altogether. It is very intrusive. I want the OPTION to listen to avideo that I can stop and start at will. I often shop QVC online because I don't like the high-pressure sales, hots interrupting guest to yell how many are left, order right now, when it's gone it's gone! Now my online viewing is feeling that way and while I'm venting let's just talk about the "almost gone pop up" aggressive, pushy and I do not enjoy it. Surely this is not helping sales.
12-15-2021 04:49 PM
@Summer Shine wrote:
When I want to look at an item on QVC online and I click on it now it launches into a video, not only does it launch I can't even figure out how to stop it without just clicking off the product altogether. It is very intrusive. I want the OPTION to listen to avideo that I can stop and start at will. I often shop QVC online because I don't like the high-pressure sales, hots interrupting guest to yell how many are left, order right now, when it's gone it's gone! Now my online viewing is feeling that way and while I'm venting let's just talk about the "almost gone pop up" aggressive, pushy and I do not enjoy it. Surely this is not helping sales.
@Summer Shine At the bottom of the video, there should be a box you can uncheck that reads "Play Video Automatically". I hope this helps.
12-15-2021 05:44 PM
THANK YOU MELVIN!!!
12-17-2021 03:49 PM
A mod replied how not to get automatic videos.
01-02-2022 07:53 PM
Please stop these videos. They scare my cat with the noise. I'm ready to stop ordering
01-02-2022 07:55 PM
Can't find that stop button
01-02-2022 08:15 PM
@Catd915 You are correct. No such fix and it is extremely annoying.
01-02-2022 08:19 PM
@Melvin-QVC wrote:
@Summer Shine wrote:When I want to look at an item on QVC online and I click on it now it launches into a video, not only does it launch I can't even figure out how to stop it without just clicking off the product altogether. It is very intrusive. I want the OPTION to listen to avideo that I can stop and start at will. I often shop QVC online because I don't like the high-pressure sales, hots interrupting guest to yell how many are left, order right now, when it's gone it's gone! Now my online viewing is feeling that way and while I'm venting let's just talk about the "almost gone pop up" aggressive, pushy and I do not enjoy it. Surely this is not helping sales.
@Summer Shine At the bottom of the video, there should be a box you can uncheck that reads "Play Video Automatically". I hope this helps.
For me the video starts playing before I can uncheck the box that says play video automatically. It goes on so fast, you don't have time to uncheck it.
I have to keep clicking on the pictures over and over to stop the video.
Maybe this complaint could be forwarded to those that might change it? If you can thank you!
01-02-2022 08:33 PM
just click on a color choice it stalls the video then gives you a choice to 'return to video' or not.
01-03-2022 01:20 AM
On a laptop, that box is there to check or un-check.
However, on a tablet, there is no box to check. Only recently, in the past couple of weeks, has the irritating automatic play of the video started.
For example, you click on an item to view. Everything's fine until you click on a color choice. The video starts playing in the background -- it's only the AUDIO that you hear, while looking at that color option. It's not showing you the video (that you didn't click to see), it's the audio of the video playing.
This never used to happen before. This is a QVC IT issue.
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