Q Talk

[GSPgirl]

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@libbyannE wrote:

I buy wreaths fresh from local makers. Why mail order one?

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Interesting that you say this.  When I lived in CA balsam wreaths were very expensive, so I bought Valerie's. When I moved to the east coast I discovered that I can buy one at my local tree farm for a lot less than Valerie's.  I guess it depends on where you live. 

[PamfromCT]

If you can't buy a nice wreath locally, try LLBean.  We have no trouble getting a nice wreath locally, but if not, I would try that retailer.  They never disappoint.  

[stevieb]

@katiescarlett Why put up with this... or with their efforts to bait and switch... I'd cancel and order from someone who can tell you clearly they can fulfill the order.

[pattypeep]

@katiescarlett What a disappointment. I never received the popcorn that I ordered months ago, and finally had them credit my account. BTW, I order wreaths from LL Bean and even ship them directly to my daughter. The prices are similar to Valeries.

[depglass]

There are many reasons people order items to be delivered by a third party.  Distance.  Recipient has record where item came from.  It just seems more impressive.  I'm surprised this problem didn't surface months ago if a vendor was involved. 

[Kindaglitzy]

If the VPH jingle bell wreath is available why didn't they say in their email that they would substitute with that one and give purchaser a week or two before the ship date to accept or cancel the outstanding order. Just seems odd to me that purchaser would have to place an order for the jingle bell version. Add me to the list of not caring for this way of doing business. Q should have known long before now if the vendor could not fill the order for the auto delivery price. If it was me I would cancel and shop elsewhere.

[katiescarlett]

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@Paulette-QVC wrote:

@katiescarlett

We are very sorry for any inconvenience on the wreath you have been receiving for years.  I will forward your concern to the proper department to inform the vendor.  However, we do have the Fresh Balsam Jingle Bell Wreath by Valerie. The shipping dates are 11/28, 12/5, & 12/12.  I hope one of these can be helpful.

Thank you,

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Thanks, but I ordered from LL Bean with free shipping.

[katiescarlett]

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@libbyannE wrote:

I buy wreaths fresh from local makers. Why mail order one?

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Because I choose to. 

[katiescarlett]

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@CalminHeart wrote:

I'm sorry this is happening.  It's such a nice thing you're doing for your vet.  I love my vet too.

Have you checked into buying it in your town?  It'd be particularly nice if it came from a local, small business, retailer.

Was the wreath in stock online?  If so, then Q has an obligation since you have it on auto pay.  If it's not in stock and/or if Q sent you an email about it, cancel your order and buy it locally.  I can't think of a reason that a retailer has to continue selling a product for 10 years, 20 years, or any length of time.  

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I just don't have time to shop around town looking for wreaths - I have a stressful full time job plus I take care of a farm by myself, so I do the majority of my shopping online at night.