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03-19-2020 09:32 AM
Shame on QVC. I'm receiving emails from many sites that charged shipping for orders under $50, $100...now offering free shipping/free returns. The TSV is $7.50 for shipping!!! This is no time to try to up the bottom line and lose customers, is it?
03-19-2020 09:37 AM
There are so many people just wondering how they are going to meet their expenses at this difficult time. It's just good PR to offer a little something extra to the customers. Look at the companies that are willing to pay their employees while they are off. That's a huge hit to their pockets. I am sure the shopping channels could give a littlle too.
03-19-2020 09:40 AM
I probably would have gotten the Easy Spirit TSV on HSN the other day. Love their shoes. BUT $5.50 s/h???? HSN used to have free shipping on their shoes. But they have become more like QVC unfortunately. I will not pay that shipping especially when the price wasn't that great. I did put them in my "favorites" list and hope for a price reduction or a free shipping day.
03-19-2020 09:47 AM
@kaydee50 wrote:I probably would have gotten the Easy Spirit TSV on HSN the other day. Love their shoes. BUT $5.50 s/h???? HSN used to have free shipping on their shoes. But they have become more like QVC unfortunately. I will not pay that shipping especially when the price wasn't that great. I did put them in my "favorites" list and hope for a price reduction or a free shipping day.
@kaydee50 I don't think $5.50. My mind goes to $11 or more if it has to returned. Stopped ordering for that reason.
03-19-2020 10:10 AM
@Shanus I don't buy anything online unless I'm 99% sure it will work. Easy Spirit clogs work for me so I would have been willing to take the chance.
But you're right. It's not $5.50. Tax is added in my state to s/h so it's over $6.00 s/h. Don't need any item that badly that I'm will to pay that much extra for it unless the price has been greatly reduced.
03-19-2020 10:14 AM
@kaydee50 wrote:@Shanus I don't buy anything online unless I'm 99% sure it will work. Easy Spirit clogs work for me so I would have been willing to take the chance.
But you're right. It's not $5.50. Tax is added in my state to s/h so it's over $6.00 s/h. Don't need any item that badly that I'm will to pay that much extra for it unless the price has been greatly reduced.
@kaydee50 ....and the main point being many other retailers are offering NO shipping charges.
03-19-2020 10:42 AM
Every retail email I've gotten announcing store closures or reduced hours have indicated free shipping no matter how small the purchase
03-19-2020 11:50 AM
@Shanus It's been a while since I've read the financials for Q's parent company...at that time shipping was a money maker for them/Q. So much so that it helped immensely to their bottom line. Given the financial world at the moment, I doubt Q wants to take that hit. Even when they do offer free shipping...every single item I had saved in my wish list had a price increase.
03-19-2020 12:38 PM
Customers seem to forget that QVC isn't like other retailers, they have the added expense of broadcasting so if FS is a deal breaker for you just shop somewhere else...it's that easy.
03-19-2020 05:31 PM
@Misplaced Parisian wrote:@Shanus It's been a while since I've read the financials for Q's parent company...at that time shipping was a money maker for them/Q. So much so that it helped immensely to their bottom line. Given the financial world at the moment, I doubt Q wants to take that hit. Even when they do offer free shipping...every single item I had saved in my wish list had a price increase.
@Misplaced Parisian ....while other sites offer free shipping + discounts knowing we're shopping online. Even HSN has % off and/or coupons.
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