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Honored Contributor
Posts: 33,252
Registered: ‎05-17-2010

Q NO FREE SHIPPING LIKE OTHERS

Shame on QVC. I'm receiving emails from many sites that charged shipping for orders under $50, $100...now offering free shipping/free returns. The TSV is $7.50 for shipping!!! This is no time to try to up the bottom line and lose customers, is it?

Respected Contributor
Posts: 3,788
Registered: ‎04-19-2010

Re: Q NO FREE SHIPPING LIKE OTHERS

There are so many people just wondering how they are going to meet their expenses at this difficult time. It's just good PR to offer a little something extra to the customers. Look at the companies that are willing to pay their employees while they are off. That's a huge hit to their pockets. I am sure the shopping channels could give a littlle too.

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Honored Contributor
Posts: 9,523
Registered: ‎02-07-2011

Re: Q NO FREE SHIPPING LIKE OTHERS

I probably would have gotten the Easy Spirit TSV on HSN the other day.  Love their shoes.  BUT $5.50 s/h????  HSN used to have free shipping on their shoes.  But they have become more like QVC unfortunately.  I will not pay that shipping especially when the price wasn't that great.  I did put them in my "favorites" list and hope for a price reduction or a free shipping day.

 

 

Honored Contributor
Posts: 33,252
Registered: ‎05-17-2010

Re: Q NO FREE SHIPPING LIKE OTHERS


@kaydee50 wrote:

I probably would have gotten the Easy Spirit TSV on HSN the other day.  Love their shoes.  BUT $5.50 s/h????  HSN used to have free shipping on their shoes.  But they have become more like QVC unfortunately.  I will not pay that shipping especially when the price wasn't that great.  I did put them in my "favorites" list and hope for a price reduction or a free shipping day.

 

 


@kaydee50   I don't think $5.50. My mind goes to $11 or more if it has to returned. Stopped ordering for that reason. 

Honored Contributor
Posts: 9,523
Registered: ‎02-07-2011

Re: Q NO FREE SHIPPING LIKE OTHERS

@Shanus  I don't buy anything online unless I'm 99% sure it will work.  Easy Spirit clogs work for me so I would have been willing to take the chance.

 

But you're right.  It's not $5.50.  Tax is added in my state to s/h so it's over $6.00 s/h.  Don't need any item that badly that I'm will to pay that much extra for it unless the price has been greatly reduced.

 

 

Honored Contributor
Posts: 33,252
Registered: ‎05-17-2010

Re: Q NO FREE SHIPPING LIKE OTHERS


@kaydee50 wrote:

@Shanus  I don't buy anything online unless I'm 99% sure it will work.  Easy Spirit clogs work for me so I would have been willing to take the chance.

 

But you're right.  It's not $5.50.  Tax is added in my state to s/h so it's over $6.00 s/h.  Don't need any item that badly that I'm will to pay that much extra for it unless the price has been greatly reduced.

 

 


@kaydee50   ....and the main point being many other retailers are offering NO shipping charges.

Regular Contributor
Posts: 240
Registered: ‎12-28-2018

Re: Q NO FREE SHIPPING LIKE OTHERS

Every retail email I've gotten announcing store closures or reduced hours have indicated free shipping no matter how small the purchase

Trusted Contributor
Posts: 1,003
Registered: ‎07-21-2015

Re: Q NO FREE SHIPPING LIKE OTHERS

@Shanus  It's been a while since I've read the financials for Q's parent company...at that time shipping was a money maker for them/Q.  So much so that it helped immensely to their bottom line.  Given the financial world at the moment, I doubt Q wants to take that hit.  Even when they do offer free shipping...every single item I had saved in my wish list had a price increase.

Respected Contributor
Posts: 4,584
Registered: ‎09-15-2016

Re: Q NO FREE SHIPPING LIKE OTHERS

Customers seem to forget that QVC isn't like other retailers, they have the added expense of broadcasting so if FS is a deal breaker for you just shop somewhere  else...it's that easy.

Honored Contributor
Posts: 33,252
Registered: ‎05-17-2010

Re: Q NO FREE SHIPPING LIKE OTHERS


@Misplaced Parisian wrote:

@Shanus  It's been a while since I've read the financials for Q's parent company...at that time shipping was a money maker for them/Q.  So much so that it helped immensely to their bottom line.  Given the financial world at the moment, I doubt Q wants to take that hit.  Even when they do offer free shipping...every single item I had saved in my wish list had a price increase.


 

@Misplaced Parisian ....while other sites offer free shipping + discounts knowing we're shopping online. Even HSN has % off and/or coupons.