Q Talk

[nambee]

@RescueLover  I order gifts so infrequently, I'm never sure of the process.  Thanks for letting me know!

[Susan345]

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@Susan345 wrote:

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@nambee wrote:

@Largoman   Yes, they do have a gift card option. I believe it's on the first screen when you begin your order. To be honest, I often have to hunt for it and sometimes need to start my order over so that I can find it. Not sure if it's just me or if it's a poor design. My other complaint is the very limited number of characters they allow on the gift message.  But happy that the gift I sent did arrive this week to my friends so it does work.

Good luck!

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I placed an order today and did see that option but thought it was to order a QVC gift card.  Fortunately the person it it going to will know it is from me.  

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It turns out I was half right.  I just went in and tried again and the "add gift card" was asking me if I wanted to pay with a gift card.  

[RescueLover]

@Susan345 ☃️


When you add an item to your cart

Below the item on the left hand side it says GIFT



When you click on it you will see where they want you to add your personal note.


Hope that helps !

[RescueLover]

You’re Very Welcome ! @nambee ☃️

[Kachina624]

@Largoman. It's my understanding that there is no gift card.  There's something on the outside label that mentions the sender.

[Susan345]

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@RescueLover wrote:
@Susan345☃️


When you add an item to your cart

Below the item on the left hand side it says GIFT



When you click on it you will see where they want you to add your personal note.


Hope that helps !

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Thank you!

Didn't realize I had to scroll down to choose it.  I thought it was on the check out where you change the address.

QVC is going to think I'm nuts for ordering 3 times and cancelling 2 of them.  Hope they only charge me for 1.

[FranandZoe]

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@RescueLover wrote:
@FranandZoe



Where you have your Shipping Info there is an Edit button to add other addresses to your account.


I have a couple pages of addresses in there I can default to at anytime.




Hope that helps you !

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@RescueLover  Big help - thanks so much!

[FranandZoe]

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@nambee wrote:

@FranandZoe  I have the recipient's name and address in my address book and click on that as the ship to when I first start my order. I don't like that I did not see a confirmation of this address as the ship to when I completed checkout. Again, maybe I just didn't see where it was but it made me uncomfortable when I ordered a gift recently. But it did arrive so guess it worked.

I've been sending gifts for years and it used to be a more straight forward process but changes to their system have made everything worse!

Good luck if you are sending something.

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@nambee  Thanks so much!

[occasionalrain]

At this time of year, Q should be promoting Bill to, Ship to and making it easy. I suspect sales have been lost when a person gets confused, can't find where to include a message and just gives up.

[RescueLover]

@Susan345 ☃️


No worries …They won’t charge you for the ones you canceled.



But I notice this afternoon you have to be sure of what you order, because I placed an order and within. 6 minutes it said, Preparing Your Order. Yay !!!


Which is Amazingly Fast and I’m thrilled that it will arrive in time for Christmas !! 🎄