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Valued Contributor
Fribwl
Posts: 769
Registered: ‎07-07-2013

Problem Ordering This Morning

‎10-31-2021 12:43 PM

Tried to put through an order (D&C) this morning.  It was my second order of the day.  When I tried to submit it, it said "Oops" we can't deliver to your area.  Very strange. I love in New York and have been ordering for years with no problem.  So I called Customer Service and after being on hold for about 20 minutes,  I decided to try putting my order through on my iPhone and it went through.  That was a first.

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violann
Posts: 8,970
Registered: ‎03-10-2010

Re: Problem Ordering This Morning

‎10-31-2021 12:57 PM

@Fribwl wrote:

Tried to put through an order (D&C) this morning.  It was my second order of the day.  When I tried to submit it, it said "Oops" we can't deliver to your area.  Very strange. I love in New York and have been ordering for years with no problem.  So I called Customer Service and after being on hold for about 20 minutes,  I decided to try putting my order through on my iPhone and it went through.  That was a first.

Suggest you keep an eye on your addresses and other private info and make sure they are listed as you want them to be.

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Foxxee
Posts: 8,207
Registered: ‎10-03-2014

Re: Problem Ordering This Morning

‎10-31-2021 02:26 PM

Happened to me.  Refreshed my page a few times, then it worked.  

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Kachina624
Posts: 78,208
Registered: ‎03-10-2010

Re: Problem Ordering This Morning

‎10-31-2021 07:09 PM

That sometimes happens when your item has sold out but the computer hasn't caught up. 

New Mexico☀️Land Of Enchantment
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