Q Talk

[Starpolisher]

I've been trying to send two of today's TSV's as a SURPRISE gift to two different people since 9:00 am this morning. Every time I go to gift options, it says try again later! Can't load content! Now, I'll have to call and tell them that it's coming and it's from me! I wanted it to be a surprise! I know I can let Q do it over the phone but then I can't use Mr. Rebates! I wish the Q would get it together! So Frustrating!         

[Mz iMac]

@Starpolisher  You should copy/paste your concerns in the

Customer Care forum area.

Also, provide your system info, device you're using & what you did to troubleshoot the issue.  Like did you try on another browser?

Clear cookies?  Erase/delete your cache? etc.

Q's IT dept needs the above info in order to help.

[Kachina624]

@Starpolisher    I just edit the shipping address and put the recipient's address.  There is a blind invoice in the package with the senders name so they know who its from.  I did it Monday and had no problem at all.

[Starpolisher]

@Mz iMac 

Thanks!

I called them and went through it with them. They said they'd send it to their tech department. 

[Starpolisher]

@Kachina624 

Thanks!

I did do what you said but what I'm saying is that it wouldn't let me write a gift note!

[RespectLife]

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@Starpolisher wrote:

@Kachina624 

Thanks!

I did do what you said but what I'm saying is that it wouldn't let me write a gift note!

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@Starpolisher 

But they at least will know it is from you because there will be a packing slip inside (no prices etc) and it will show you sent it.

Or at least there 'should be'.  My ship to orders always have.