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Trusted Contributor
GloriBee
Posts: 1,011
Registered: ‎03-24-2010

Re: Order not showing up in order status for hours

‎11-09-2022 01:57 PM

@Chrispy77 wrote:

Yes.  I had placed an order for a one time only price.  It was not in my order status and I did not receive an order confirmation email.  I called customer service to see if they could see the order or if it didn't go through.  I was told it wasn't there.  So I ordered it again.  The next day I got an email confirmation for the first order.  I contacted customer service again and they couldn't cancel the dupe because it was in process already.  Very annoying considering I called them the first time.

@Chrispy77 my exact experience!

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