Q Talk

[Susan Louise]

I keep trying to access it and no can do.

Must be some serious issues? 

I know periodically QVC has to do some maintenance, but that usually lasts about 15-30 minutes at most. It has been going on a couple of hours now...

[SharkE]

Figures

[On It]

I just checked. It is working at 3:38 Central time.

[Susan Louise]

---

@On It wrote:

I just checked. It is working at 3:38 Central time.

---

@On It   Thanks for the update...FINALLY! 

[RescueLover]

It’s been working for me. Maybe sign out and sign in again.

[Susan Louise]

---

@RescueLover wrote:
It’s been working for me. Maybe sign out and sign in again.

---

@RescueLover   No, the QVC 'order status'/system was really down for nearly 2 hours. The wishlist was still working though.

I called CS and asked about it. They couldn't help me because they couldn't see 'order status' for any customer either.

[RescueLover]

@Susan Louise WOW that’s a long time!! Boy everything seems to be going down lately. First it was the cell phone service nationwide, now the Q’s order status system. They say things happen in three’s!! 😳

[89135]

Order Status is still down here at 2:13 PT. I signed out and back in again to no avail.

[Tshirtgal]

I ordered three items this morning and as of 4:45 central time, my orders still have not posted.  Nothing in my saved cart either.  I spoke with a customer service rep and was told not to reorder and to wait 24 hours.  Really?  I had 2 lunchtime specials and do not want to lose the price or item plus a clearance item. I rebooted my iPad, signed in and out, and tried different browsers and cleared my cache to no avail.  

Mods, any solution?

MODS,

thank you.  Orders came through.  Appreciate the help.

[RescueLover]

Did you submit the orders ok? If so I’ve had this happen to me and the orders showed up hours later. Sometimes even at 2am. I called CS about the orders before and if we don’t see them in our Order States they don’t either.