Q Talk

[Snoopp]

Has anyone had previous orders in their order history missing?  I was looking for something in my history and it isn't there.  The earliest orders go back quite a few years, so I am sure it would have been there.  Looks like qvc deleted some orders.

[Liverbird1]

Yes that happened to me last wk as I was about to print slip for a return and the item was missing .A few days later it appeared .

Not sure what is going on at QVC web 

[Bhvbum]

I never ever can get decent information using this, it is so frustrating to know I ordered something, so I put in the item, the brand, bagels, cashmere, etc. and nine times out of 10 I get nothing. Then I end up having to scroll page after page after page trying to find some thing. Good rule of thumb, I always ordered something at least a year earlier than I thought I did. 

[Deb0509]

That  happens to me all the time.

[deeva]

My order history list has been incomplete for years. 

[Foxxee]

QVC has been removing past orders.  All of mine are gone before 2021. I had been able to pull up 3 years of orders not too long ago.  

I started printing out the list in case I wanted to refer to any of them.  

Maybe, they need the space in their system.  

[depglass]

I don't care what I ordered way back.  What I do care about are the orders that are missing from the past year. No rhyme or reason.  But I've moved on, knowing I will never own a pair of NYDJ jeans at a reasonable TSV price, that order disappeared before my eyes.  

[Kachina624]

My order history goes back only a couple of years.  However I needed a proof of purchase for a warranty and the mods were able to retrieve it for me.