Q Talk

[Pearlee]

@Brittany-QVC  @Beth-QVC   @Susan-QVC  @Alice-QVC  or whomever! 

Help!  My notifications work to notify me when someone hearted my post, but they do not work when someone is addressing me  @Pearley 

This has been going on for two or three days now and just happened again - I missed a callout from Trudey - I had to go look for it because I didn't get notice of it!

Would you please see why the @Pearly notifications are not working and fix?  Thank you!  

Pearley

[Brittany-QVC]

Hi @Pearlee, I'll forward this along to the team that works on the technical end of the forums! 

Brittany 

[Pearlee]

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@Brittany-QVC wrote:

Hi @Pearlee, I'll forward this along to the team that works on the technical end of the forums! 

Brittany 

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@Brittany-QVC  Thank you --- again!  I sure am making you earn your pay this week!    QVC: Give this woman a bonus!  

[Brittany-QVC]

@Pearlee Ha ha! Well, that's a good thing! Keeps me on my toes! I'd take a day of pampering at the spa for all my hard work though if QVC wanted to send me! Just kidding, a little! He he!

[Pearlee]

@Brittany-QVC  And here's the ironic part - I did get notification of your callout   @Pearly!    Maybe the mods have magic posting powers!  It's the first notification of a callout I've gotten for days!   As I posted, just earlier today I didn't get Trudey's, nor have I been getting hers at all this week (among others).

I'm sure if you requested a spa day, the Q would merely refer you to the numerous bath and body products available that Q sells, and remind you that you can get three EZ payments using the Q card.    

[dooBdoo]

        @Pearlee, Has this been fixed?  I used a notification to you in the thread, "Celine returns to the stage...tears.." last night, and I'm trying it here, too.

         This might not have any bearing on it, but I've noticed a few posters saying they're not seeing the usual pop-up list when they type the "@" sign.  Instead, evidently, they're able to just type the "@" and the name and after they submit the post it generates a notification -- I can't duplicate that.  However, if I type "@Pearley" (without the quotation marks), I get a pop-up list with 2 "Pearleys."    

         The first one is not in bold text, the second is in bold text and is the correct one.  Some posters might be choosing the first one and, as a result, your account isn't getting the notification.  

          (If you'll do a search in the User file for "Pearley," you'll see there are 2 results and I have a feeling the system uses the first one as a default.   This link should take you directly to that user search:  http://community.qvc.com/t5/forums/searchpage/tab/user?q=Pearley)

(tagging @Brittany-QVC, @Eva-QVC)

[Pearlee]

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@dooBdoo wrote:

        @Pearlee, Has this been fixed?  I used a notification to you in the thread, "Celine returns to the stage...tears.." last night, and I'm trying it here, too.

         This might not have any bearing on it, but I've noticed a few posters saying they're not seeing the usual pop-up list when they type the "@" sign.  Instead, evidently, they're able to just type the "@" and the name and after they submit the post it generates a notification -- I can't duplicate that.  However, if I type "@Pearley" (without the quotation marks), I get a pop-up list with 2 "Pearleys."    

         The first one is not in bold text, the second is in bold text and is the correct one.  Some posters might be choosing the first one and, as a result, your account isn't getting the notification.  

          (If you'll do a search in the User file for "Pearley," you'll see there are 2 results and I have a feeling the system uses the first one as a default.   This link should take you directly to that user search:  http://community.qvc.com/t5/forums/searchpage/tab/user?q=Pearley)

(tagging @Brittany-QVC, @Eva-QVC)

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Hi, @dooBdoo@  First, thanks for letting me know about the other Pearley. I had no idea.  I'll take this up with Social Team member Beth, who has been working with me trying to restore my original Pearlee name.   She never mentioned that there were two Pearleys and I honestly don't know how that was allowed to happen. I appreciate your letting me know and yes, I guess some of the @Pearleys could be going to the other one - great point.

I have received your notifications of my callout on this thread, but not the Celine Dion one.   Thanks for take the trouble to help me out and, again, for alerting me to the other Pearley name.  You can stop testing now - thanks.

[Pearlee]

@Brittany-QVC  I seem to be getting notifications now but....now I'm getting doubles of the same notification!  Screwy! 

@dooBdoo - no need to test out!  

[Pearlee]

@Brittany-QVC  I spoke too soon.  I didn't get notice of one of Trudey's "@Pearley"  since I last posted. 

[NickNack]

I haven't been getting all of my notifications either.  I think I get most of them but not all.  I will just happen to read the thread where I'm mentioned and see it.