No Invoice with orders!!!

Babe3 · ‎03-23-2010

I have received too many , ask my husband lol, orders that have no invoices! Not only do you not have a item number but no return label.

Just called CS and they say it is a computer problem that they are trying to fix. I know that this has been going on for a fairly long time. At first I thought it was a drop ship problem. It is not.

I find this unacceptable. JMHO

Happy Holidays to all,

Bebe3

rockygems123 · ‎06-04-2012

@Babe3 wrote:
I have received too many , ask my husband lol, orders that have no invoices! Not only do you not have a item number but no return label.

Just called CS and they say it is a computer problem that they are trying to fix. I know that this has been going on for a fairly long time. At first I thought it was a drop ship problem. It is not.

I find this unacceptable. JMHO

Happy Holidays to all,

Bebe3

@Babe3 If you have a computer and printer go to qvc.com for a list of all your orders including order and item numbers. If you need a return label you can print that also.

aoldgirl · ‎11-10-2015

I thought it was just me. Yes, I've rec'd maybe 3 packages with out and paper work. That ought to slow down returns. Got to go to item on line order and print one. or call, if you have the time.

Im glad to called... thanks.

RespectLife · ‎02-27-2012

I don't think it is a computer problem at all. I think the C/S rep just gave a pat answer since he/she didn't know.

I have also received many w/o invoices or paperwork. All were direct ships in my case.

Again, I NEVER receive packing slips OR invoices from Amazon EVER!

Also Target and Walmart never send them. I think it is a way to save money?

For all the above retailers including QVC, I receive an email confirmation of my ordering giving ALL the needed information.

Just use your emails.

Kachina624 · ‎03-10-2010

All the information on the invoice you can get online. If you need a return label, the mods will happily send you one. I think they're trending away from including invoices as most other online retailers no longer include them. Better get used to it.

New Mexico☀️Land Of Enchantment

KingstonsMom · ‎03-09-2010

I read this complaint a lot here on the forums, but the 20 or so orders I've placed in the last 2 months, I've received an invoice in every single order.

Not sure why the difference, but I always get an invoice, which includes the return label.

You never know how strong you are until being strong is the only choice you have.

NickNack · ‎03-10-2010

I don't get invoices with Amazon or Target either. If I need to return something all of the information is on the website. I recently returned something to QVC without an invoice, but the information was available to print from my order.

The Bluebird Carries The Sky On His Back"
-Henry David Thoreau

1Snickers · ‎03-19-2016

@Babe3 I have received many without invoices and many with those stuck on labels that can't be removed to save the invoice.
Now when I don't get one I immediately call QVC and request one by mail since I don't have a printer.
I just got one yesterday from them that is for a Christmas gift. I don't want to wait until after Christmas and not have one.

It's costing QVC more so it looks like they would fix it!,

RespectLife · ‎02-27-2012

@1Snickers wrote:
@Babe3 I have received many without invoices and many with those stuck on labels that can't be removed to save the invoice.
Now when I don't get one I immediately call QVC and request one by mail since I don't have a printer.
I just got one yesterday from them that is for a Christmas gift. I don't want to wait until after Christmas and not have one.
It's costing QVC more so it looks like they would fix it!,

I don't think it is costing them more.

To mail out an invoice or return label to those who request it would seem to be a WAY smaller number than those of us who using online resources.

Just thinking of all the orders I get from many vendors w/o packing slips or invoices...what a paper saving that is! LOL When I look at the massive pile of invoices from the Q I do have...zeesh...what a lot of paper and ink!

As a previous poster said, it seems to be the way of things these days. We may not appreciate it much, but Many sellers are moving to it.