Q Talk

[Kachina624]

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@on the bay wrote:

@Boehm Collector@Anonymous-

I have had this happen many times as well.

When you click on the color, it does not hold.

I also have to click repeatedly for a different color to appear at all.

I have only found any of the problems I have with QVC, solely with the QVC website so clearing of cookies, changing browser etc. never helps because the problem does not come from an individual computer, laptop etc.

It is a problem with the QVC website.

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@on the bay.  If there was a problem with the Q website, we'd all be having the problem.  We're not, I'm doing just fine.  Seems like the Safari users have more than their share of problems.

[Boehm Collector]

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@Kachina624 wrote:

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@on the bay wrote:

@Boehm Collector@Anonymous-

I have had this happen many times as well.

When you click on the color, it does not hold.

I also have to click repeatedly for a different color to appear at all.

I have only found any of the problems I have with QVC, solely with the QVC website so clearing of cookies, changing browser etc. never helps because the problem does not come from an individual computer, laptop etc.

It is a problem with the QVC website.

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@on the bay.  If there was a problem with the Q website, we'd all be having the problem.  We're not, I'm doing just fine.  Seems like the Safari users have more than their share of problems.

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@Kachina624 .. I think it is a QVC issue with Safari.   I have no problems using Safari with any other website.  

[Boehm Collector]

@Anonymous ... the problem still has not been corrected.  Do you have any further information?  TIA.

[CalminHeart]

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@Boehm Collector wrote:

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@Anonymous wrote:

I am so sorry @Boehm Collector. Try clearing your cookies and try changing browsers to see if that helps. 

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Hi @Anonymous ....  I cleared my cookies.   It did not solve the problem.  Only have Safari as my browser.   I know I am not the only one having this problem.  

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This has randomly happened to me too  Clearing cookies, history, and cache doesn't fix it for me either.   I can do anything I want on every other website but not on Q so it has to be something with Q.

[Anonymous]

Hi @Boehm Collector, they did get back to me and have not been able to find any issues. They have asksed that you let us know what browser version you are using. Please email the information to QVCSocialTeam@qvc.com