Re: Lost Sound on Q Videos

alohakz · ‎03-10-2010

geezerette · ‎03-16-2010

@alohakz wrote:
@Biftu @geezerette did they fix it yet?

Not on my device.

Itsonlymee · ‎02-05-2026

Have not had sound on QVC Website since Apple moved to IOS 26! Work around is using the app but inconvenient as the links in QVC emails takes you to the web! PLEASE FIX THIS QVC! I have worked with Apple and they are stating it is not them!

MILKI · ‎05-30-2011

I posted something about this earlier today under ELECTRONICS. Moments ago, I went on to APPLE SUPPORT TEAM FOR THE IPAD AND SENT THEM THIS MESSAGE.

QVC videos not playing on iPad after update
Today is Feb 6 2026. Per the latest update on the IPAD last week, since then, no one is able to watch current presentations or past recorded presentations of products shown on the QVC website. Many of us have brought this to the attention of QVC via community forums supported by QVC, or social media platforms. Many have responded that they are also having the same problem and it is annoying to say the least. Some viewers have brought it to the attention of the QVC management but it appears as if nothing is being done about the problem. Surely if this continues, QVC will loose a great deal of business as many of us shoppers rely on online retail at other times of the day that when the original showing was aired. I have asked QVC to reach out to Apple but received no response. I have 5 iPads in my home and none of them work with the QVC app or website since the latest update that occurred several days ago. I wanted to bring it to Apples attention and hopefully Apple can address it with QVC directly. Many of us have tried various suggestions on our iPads to see if those methods would work but none have. Thank you, Mary Jo

MILKI · ‎05-30-2011

I had gone onto facebook with QVC live about an hour or so ago, just now got a message sent to me wanting to know if Iwent onto the Q via website or thru the app. I responded back so lets see where this may go... MJ

CarolAmyT · ‎04-20-2010

I am having the same problem. The sound on my iPhone and all other sites and appa is just fine. I've tried every fix and it doesn't work. QVC really should fix this issue on their end...it probably wouldn't take much to do. Otherwise, people will drop off.

Q-Checker · ‎05-09-2010

There is additional information about the lack of audio on QVC videos on a thread in the Electronics forum. It seems that only iPad users are experiencing this problem. @MILKI has informed Apple about this issue, which began at the time of the recent udate.