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03-08-2024 07:44 PM
Hopefully my lock out of log in was just a fluke and not something that it going to hit some of us again!
03-08-2024 08:08 PM
@granddi. I had the same problem earlier, retried and it was fine.
03-08-2024 08:14 PM
I did not have major issues when it happened before, but SO many posters did and were quite irritated! HOPEFULLY, it was just a fluke!🥰🤞🤞 With the amount of IT issues some business are having, I cannot help but think having AI integrated within their systems is proving to be problematic.🤔
~~~All we need is LOVE💖
03-08-2024 08:18 PM
I have been having this problem on and off for several months. I cannot believe a company of this size has so many technical problems over and over.
03-08-2024 08:28 PM
I haven't had any problems logging in.
03-08-2024 08:29 PM
@lovesallanimals. Their system is old, antiquated, has limitations and would be very expensive to replace while money is tight so they limp along.
03-08-2024 09:15 PM
Thing that has helped me, is, I make sure no cookies are history.
Then after a couple of tries if I don't get in I just keep banging on the continue black space till it goes clear.
03-09-2024 06:57 AM
I was doing well for a couple weeks and now I am back to having problems again! I have to try about 10 times before finally getting in. Some days I just give up because it's just so irritating.
03-09-2024 08:13 AM
I had trouble again this morning. I kept trying and kept getting the message to call customer service. I will not be calling anyone. If i cannot sign in as simply as I do on any other site, I will not be shopping here or posting.
I did try a few things and finally got in. I made sure all cookies and history were clear. Then I signed in by checking my order status. Then when I came to the forums I had to sign in again, but it went through.
Ridiculous!
03-09-2024 07:20 PM - edited 03-13-2024 11:39 AM
I had trouble signing in Friday night. No trouble today, Saturday.
ETA: Had trouble logging in again Sunday. Took a few tries.
Monday morning no issues.
Obviously, something's not working right. 🤔
ETA: Still having issues signing in. Sometimes it doesn't work the first time, but then it's ok a few hours later in the same day.
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