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Contributor
1OldBroad
Posts: 33
Registered: ‎03-13-2010

Kashla, CS Rep

‎09-21-2020 09:05 PM

Thank you to Kashla for excellent service.   I ordred two pairs of D&C slacks.   Got them about 35 days ago.   Tried on the green pair but not the black.  Same size, would fit.  Saving them for fall days which have arrived.   Today I put on the black pair to wear to a funeral.  There is something on the right inside leg.   At first I thought it was food drippings.  Will not wipe off.  Very stiff so not sure what is on the p;ants.    Kashla looked up my purchase, said there are more blacks in stock and authorized me to return the black slacks for an exchange even though I received these slightly longer than the 30-day return policy.   I have never had a problem with QVC Customer Service reps.  Kashla is just one in many who came through for me.  

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Respected Contributor
CAcableGirl2
Posts: 3,584
Registered: ‎06-03-2010

Re: Kashla, CS Rep

‎09-21-2020 09:11 PM

@1OldBroad  Isn't it great when you get outstanding customer service?  It really makes you appreciate those who are answering the phones and making an effort to help the customers.

 

 

 

 



......You look like I need a drink.....
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