Q Talk

[Corky47]

I received the February issue by hand mailing in a brown envelope. Thank you for that. However, I have not received the March issue and it will soon be time for the April issue. I am wondering if any of the people on this thread have been receiving their issues again after not receiving them for awhile. 

[gogirlfriend]

After several emails, they said I am back on the list to receivie the Q Magazine. I will see, but I haven't received an issue since November like the rest of you. I don't know what happened and why  I stopped getting it! And I have never gotten the online issue.

[Montana]

I did not receive February or March.  Contacted the Social Team and included my original 2015 subscription request.

They asked me to let them know if I did not get the March Insider.  So far no response.

I wish this problem would be resolved, once and for all.

[dooBdoo]

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homedecor1 wrote:

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Corky47 wrote:

Am I out of the loop or what. I have not received an Inside Q magazine in 4 or 5 months and customer service told me today they are phasing it out. It would have been nice (and courteous) if they had mentioned it in an issue of the mag or something instead of just leaving people wondering what happened. I really enjoyed reading it each month.

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@Corky47

This blurb the March Insider may explain it (obviously I still am eligible since I do take advantage of buying my wish list when OTO, ez pay, etc.)

Well won't accept file to post BUT I will retype it:

TAKE NOTE: (in program guide listing March Insider)

Receipt of InsideQ magazine:

Because we reserve insideQ for customers with recent purchases, periodically we update our mailing list and REMOVE addresses where there no longer seems to be an interest in ordering from QVC.

Hope this explains their logic! For me wish other UNwanted magazines, catalogs, etc. would stop filling my home mailbox OR email!

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          I wanted to quote @homedecor1's helpful post in case it's useful to explain what's happening with some InsideQ subscriptions.

[dooBdoo]

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Beth-QVC wrote:

@Hedge

In order to enroll in a subscription for the InsideQ, you must have at least one purchase for within a rolling 12 months.

Beth QVC

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          This post from @Beth-QVC also might shed light on the reason for some of the problems.

[Montana]

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@dooBdoo wrote:

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@Beth-QVC wrote:

@x Hedge

In order to enroll in a subscription for the InsideQ, you must have at least one purchase for within a rolling 12 months.

Beth QVC

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          This post from @Beth-QVC also might shed light on the reason for some of the problems.

@dooBdoo@, I continually order from QVC so the post you reference from @Beth-QVC does not shed any light on the reason I recently stopped getting the Insider - again.

[Montana]

I thought more about this and my question is: Why are active buyers culled from the subscriber list?

[culebra]

@Beth-QVC

I am no longer getting my Insider Magazine either in the mail or on line.  How can I fix this.

[Beth-QVC]

@culebra

I am sorry....I have sent your details to our team that is trying to figure out why customers are not receiving their magazines. In the meantime I have put the March issue in the mail for you.

Beth QVC

[culebra]

@Beth-QVC

Thank you Beth for your assistance.  I enjoy getting the Insider.