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Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: Inside Q Magazine

[ Edited ]

 

          @ladyone, your notification didn't work so I'm adding a few here.   I'm sorry you and others are having problems.    I've never subscribed to the Insider, but frankly I think it's puzzling that it's so difficult to be added to the hard-copy and email mailing lists and then remain there.

 

Notifying:

 

 

@Beth-QVC, @Eva-QVC, @Wayne-QVC, @Anonymous

 

 

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Occasional Contributor
Posts: 10
Registered: ‎05-28-2014

Thank you dooBdoo for letting me know. Maybe you can help me. I can't remember how to send a message to a particular person like those you listed. I can reply to a message. I looked under the help button in the upper right, but it had no info on how to send. Doing something like this is new and hard nowadays for me to figure out. If you would be so kind as to help me, I will write it down and keep it handy. 

Occasional Contributor
Posts: 10
Registered: ‎05-28-2014

Please Help Me Beth--Re: Inside Q Magazine

@Beth-QVC

I have had problems starting in November on getting the December Insider and all issues since then, including the March 2017 issue. I've had it sent to me by Customer Service, but received it into the next month, after some TSV's were over with I would have liked. As I've stated in the Forums to Customer Service, the magazine is so much more helpful to me since I have a dementia problem. I've been w/ QVC since the days of paying for the subscription. I've done everything customer service said online, over the phone, and via emails, and still have monthly problems. It is somewhat hard for me to keep trying to fix this problem.

As to having  an order in a rolling 12 month period, I meet that, and have several on AD. I've also tried to get setup for the online version to use once in awhile, but that doesn't work either. PLEASE, CAN YOU HELP ME FINALLY RESOLVE THIS ISSUE, AND SEND ME A MARCH 2017 issue? Thank you so much in advance.

QVC Customer Care
Posts: 2,955
Registered: ‎06-14-2015

Re: Please Help Me Beth--Re: Inside Q Magazine

@ladyone

I will work on resolving this issue and in the meantime I will manually mail you copies of the InsiderQ. I don't have to hand the March issue but will certainly have it by the end of the week.

Beth QVC

Occasional Contributor
Posts: 10
Registered: ‎05-28-2014

Re: Please Help Me Beth--Re: Inside Q Magazine

Beth,

Thank you and I appreciate your response and help.

Honored Contributor
Posts: 13,398
Registered: ‎02-02-2015

@Beth-QVC No March issue yet. Smiley Sad  Thanks for any help you might be able to give. Heart

Contributor
Posts: 56
Registered: ‎12-02-2010

Please tell me how I can sign up for the Insider Magazine again. Thank you.

 

Respected Contributor
Posts: 3,588
Registered: ‎03-09-2010

Re: Inside Q Magazine

[ Edited ]

@Sun City Sharon wrote:

Please tell me how I can sign up for the Insider Magazine again. Thank you.

 


@Sun City Sharon, Send a request to:

QVCSocialTeam@qvc.com

 

This is where I sent mine.

Respected Contributor
Posts: 3,588
Registered: ‎03-09-2010

@dooBdoo wrote:

...  I've never subscribed to the Insider, but frankly I think it's puzzling that it's so difficult to be added to the hard-copy and email mailing lists and then remain there ...

 

 

No one seems to be addressing the reason why customers are continually deleted from the subscriber list.  It seems very inefficient, to me, to resolve individual complaints without getting to the root of the problem.

 

 

 

 

 


 

QVC Customer Care
Posts: 2,955
Registered: ‎06-14-2015

@World Traveler

Okay thanks for letting me know...I have put the March issue in the mail! 

Beth QVC