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Honored Contributor
Posts: 8,445
Registered: ‎01-22-2012

I've been a Q customer since 2003. Check my records and observe the thousands of dollars I've spent here. Yet, you believe it's good business to extend to someone who might buy a candle and leave? 

Check the records of those on this board and see how much they're buying ... and it will continue until they're compensated. 

Respected Contributor
Posts: 4,055
Registered: ‎12-27-2010

Why not write to QVC Administration ? It would get to the people you seek.

Honored Contributor
Posts: 12,432
Registered: ‎03-09-2010

Well, I'm not special.  Nobody ever thought of me as special but I would like to be treated special one more time.

Honored Contributor
Posts: 78,316
Registered: ‎03-10-2010

Screenshot_20220818-095742_kindlephoto-349887752.png

 

Write to Mr. David Rawlinson, Qurate CEO, and tell him you're special too.  I like that line.

 

We have no email address.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 13,392
Registered: ‎11-01-2010

They know you're special. You're just not new. Most of us here are not new.

Why they would put that pop up where most of the people who will see it are not "new" is beyond me. I guess maybe they know they won't have diesel fuel to ship products in a few weeks anyway so they might as well drive loyal customers away...? 

Respected Contributor
Posts: 4,977
Registered: ‎02-16-2019

@febe1 wrote:

I've been a Q customer since 2003. Check my records and observe the thousands of dollars I've spent here. Yet, you believe it's good business to extend to someone who might buy a candle and leave? 

Check the records of those on this board and see how much they're buying ... and it will continue until they're compensated. 


 I am confused by the last sentence, what will continue?

Esteemed Contributor
Posts: 6,427
Registered: ‎01-04-2014

My ego is healthy enough to admit that I'm unique. But special? I don't need a retailer to validate that.

Respected Contributor
Posts: 3,901
Registered: ‎03-11-2010

Re: I'm special, too!!!

[ Edited ]

I think that the O/P is talking about the free shipping for new customers for what I think is a total of 3 1/2 months, and no reward for customers that have been purchasing for 5,  10, 20, 30 plus years, then I am in agreement.  I plan on contacting QVC first thing in the morning.

@Kachina624 

Thanks for the address.

 

Super Contributor
Posts: 499
Registered: ‎05-21-2018

Re: I'm special, too!!!

[ Edited ]

Yes, existing customers are special in the context to new customers.  However, I won't bother again to write to the CEO David Rawlinson  (tried that once when the easy pay fiasco started in May-June).  Didn't do any good, received no answer.  Instead, I go to the facebook page, We #loveQVC and discuss with the many others who are dissatisfied.  Facebook posts are far more apt to be seen than a singular email or letter to the CEO.

 

I firmly believe the higher level offiicials at QVC don't really care about their customers.  They only care about profits, and they haven't yet discovered why their sales are dropping.

 

 

Respected Contributor
Posts: 3,901
Registered: ‎03-11-2010

@new nickname 4 wrote:

Yes, existing customers are special in the context to new customers.  However, I won't bother again to write to the CEO David Rawlinson  (tried that once when the easy pay fiasco started in May-June).  Didn't do any good, received no answer.  Instead, I go to the facebook page, We #loveQVC and discuss with the many others who are dissatisfied.  Facebook posts are far more apt to be seen than a singular email or letter to the CEO.

 

I firmly believe the higher level offiicials at QVC don't really care about their customers.  They only care about profits, and they haven't yet discovered why their sales are dropping.

 

 


I am not on Facebook and I was hoping someone would mention that it is being discussed there.  Good!