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11-02-2022 07:22 PM
I've been a Q customer since 2003. Check my records and observe the thousands of dollars I've spent here. Yet, you believe it's good business to extend to someone who might buy a candle and leave?
Check the records of those on this board and see how much they're buying ... and it will continue until they're compensated.
11-02-2022 07:30 PM
Why not write to QVC Administration ? It would get to the people you seek.
11-02-2022 08:01 PM
Well, I'm not special. Nobody ever thought of me as special but I would like to be treated special one more time.
11-02-2022 08:01 PM
Write to Mr. David Rawlinson, Qurate CEO, and tell him you're special too. I like that line.
We have no email address.
11-02-2022 08:16 PM
They know you're special. You're just not new. Most of us here are not new.
Why they would put that pop up where most of the people who will see it are not "new" is beyond me. I guess maybe they know they won't have diesel fuel to ship products in a few weeks anyway so they might as well drive loyal customers away...?
11-02-2022 08:48 PM
@febe1 wrote:I've been a Q customer since 2003. Check my records and observe the thousands of dollars I've spent here. Yet, you believe it's good business to extend to someone who might buy a candle and leave?
Check the records of those on this board and see how much they're buying ... and it will continue until they're compensated.
I am confused by the last sentence, what will continue?
11-02-2022 09:23 PM
My ego is healthy enough to admit that I'm unique. But special? I don't need a retailer to validate that.
11-02-2022 09:27 PM - edited 11-02-2022 10:05 PM
I think that the O/P is talking about the free shipping for new customers for what I think is a total of 3 1/2 months, and no reward for customers that have been purchasing for 5, 10, 20, 30 plus years, then I am in agreement. I plan on contacting QVC first thing in the morning.
Thanks for the address.
11-02-2022 09:51 PM - edited 11-02-2022 09:52 PM
Yes, existing customers are special in the context to new customers. However, I won't bother again to write to the CEO David Rawlinson (tried that once when the easy pay fiasco started in May-June). Didn't do any good, received no answer. Instead, I go to the facebook page, We #loveQVC and discuss with the many others who are dissatisfied. Facebook posts are far more apt to be seen than a singular email or letter to the CEO.
I firmly believe the higher level offiicials at QVC don't really care about their customers. They only care about profits, and they haven't yet discovered why their sales are dropping.
11-02-2022 10:03 PM
@new nickname 4 wrote:Yes, existing customers are special in the context to new customers. However, I won't bother again to write to the CEO David Rawlinson (tried that once when the easy pay fiasco started in May-June). Didn't do any good, received no answer. Instead, I go to the facebook page, We #loveQVC and discuss with the many others who are dissatisfied. Facebook posts are far more apt to be seen than a singular email or letter to the CEO.
I firmly believe the higher level offiicials at QVC don't really care about their customers. They only care about profits, and they haven't yet discovered why their sales are dropping.
I am not on Facebook and I was hoping someone would mention that it is being discussed there. Good!
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