Not applicable
Posts: 1
Registered: ‎03-09-2010

Holiday return policy question

Does anyone know what the starting date was for purchases that qualify for the extended holiday return period (until Jan. 31st)? I know in previous years, it had been sometime around mid October.

I'm asking because I just noticed that a Jim Shore figurine that I purchased towards the end of October has a small piece missing, and I would like to be able to return it even though it is beyond the 30 day return period.

Respected Contributor
Posts: 2,907
Registered: ‎03-28-2016

Re: Holiday return policy question

The extended return policy started in mid-September (I believe it's the 21st of Sept.), so your purchase would qualify. By the way, welcome to the boards! Smiley Happy

Honored Contributor
Posts: 12,974
Registered: ‎03-09-2010

Re: Holiday return policy question

Yes it was Sept. 21 for most items.  However if you purchased a Christmas item from the "Christmas in July" shows I think they qualify too.