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Frequent Contributor
Posts: 88
Registered: ‎11-28-2010

Order Accepted December 1 and Just Informed today NA!! Really?

UNBELIEVABLE!!  

Losing all faith that QVC can ship anything for Christmas.

Ordered a Nuage Jacket on December 1 and the order was accepted and "In Process".  Now today December 8 I get an email saying there is no inventory.  Well now many of the other colors are gone too.  

I have read other complaints on shipping and cancelling orders and now here I go.

This is so unacceptable.

 

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Respected Contributor
Posts: 3,801
Registered: ‎02-07-2011

Re: Order Accepted December 1 and Just Informed today NA!! Really?

That hasn't happened to me yet but I don't order much from QVC anymore.  BUT I would think that if the order is "in process" that means the item is available and awaiting shipment.  Curious to know why it would change to "no inventory"????  Poor inventory control on QVC's part I assume.

 

 

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Trusted Contributor
Posts: 1,557
Registered: ‎06-07-2010

Re: Order Accepted December 1 and Just Informed today NA!! Really?

I do not understand. Each day there are so many complaints about QVC shipping. Why does anyone continue to purchase items that they need for a specific time or a gift? There are so many other places to shop.

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Frequent Contributor
Posts: 88
Registered: ‎11-28-2010

Re: Order Accepted December 1 and Just Informed today NA!! Really?

It was a gift for me to me!  BUT if it was a gift it would really be upsetting for anyone not able to get out to shop,

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Honored Contributor
Posts: 13,604
Registered: ‎03-09-2010

Re: Order Accepted December 1 and Just Informed today NA!! Really?


@Jewel22 wrote:

I do not understand. Each day there are so many complaints about QVC shipping. Why does anyone continue to purchase items that they need for a specific time or a gift? There are so many other places to shop.


 

@Jewel22 

 

That's not the point.

 

The point is how can a corporation as big as QVC/Qurate, take a week to know whether or not an item they accept an order for is not in stock???

You never know how strong you are until being strong is the only choice you have.
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Trusted Contributor
Posts: 1,557
Registered: ‎06-07-2010

Re: Order Accepted December 1 and Just Informed today NA!! Really?

I understood the point. I just don’t understand why people that read all the complaints continue to shop here. If QVC has a drop in sales they might attempt to fix their shipping problems. 

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Esteemed Contributor
Posts: 6,529
Registered: ‎03-11-2010

Re: Order Accepted December 1 and Just Informed today NA!! Really?

Gracie: What are you going to do about? (Please answer)

 

Gift to you. Don't understand any of this "gift to me" stuff. If you want something just buy and do not look for excuses.

Mazels
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Esteemed Contributor
Posts: 7,163
Registered: ‎03-09-2010

Re: Order Accepted December 1 and Just Informed today NA!! Really?


@GraciesMom2 wrote:

UNBELIEVABLE!!  

Losing all faith that QVC can ship anything for Christmas.

Ordered a Nuage Jacket on December 1 and the order was accepted and "In Process".  Now today December 8 I get an email saying there is no inventory.  Well now many of the other colors are gone too.  

I have read other complaints on shipping and cancelling orders and now here I go.

This is so unacceptable.

 


@GraciesMom2   If it's the Nuage "Big Deal" coat count yourself lucky!  Almost everyone including me, has had issues with the zipper sticking.  It's nice coat but I have to pack it up to return it.

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Honored Contributor
Posts: 13,184
Registered: ‎03-09-2010

Re: Order Accepted December 1 and Just Informed today NA!! Really?

[ Edited ]

No matter the item or company, a purchase shouldn't go from 'in process' to 'not available'. That's not a good business practice. I mean, did a fork lift operator put a skid of them on his pick-up truck?

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Honored Contributor
Posts: 16,270
Registered: ‎03-10-2010

Re: Order Accepted December 1 and Just Informed today NA!! Really?

 I think they compensate for the "check hold" people who end up not buying as well as the declined credit cards that don't go through when it's time to ship.

 

 

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QVC Shopper - 1993

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