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Trusted Contributor
Posts: 1,296
Registered: ‎03-22-2010

Holiday return policy begin dates.

[ Edited ]

Begins midnight, Sept 23rd-  returns must be  postmarked by/on Jan 31st.

 

Starting Holiday shopping @ midnight!

 

Cat Very Happy

 

 

FURBABIES ARE THE BREATH OF LIFE
Trusted Contributor
Posts: 1,669
Registered: ‎03-10-2010

Re: Holiday return policy begin dates.

I was told by someone in Customer Service that if I bought something for Christmas already that it would still apply to the January 31st return date.  I hope I wasn't misled.

Trusted Contributor
Posts: 1,669
Registered: ‎03-10-2010

Re: Holiday return policy begin dates.

I actually just called Customer Service again and was told the January 31st return policy started in July.  That's what I originally thought, but glad I checked.

Honored Contributor
Posts: 38,064
Registered: ‎06-11-2011

Re: Holiday return policy begin dates.

[ Edited ]

Those saying it began in July, are you sure that the CS person didn't mean that the Christmas in July items (only) purchased in July were returnable until Jan. 31?  That's been true for a long time.  So are you sure they didn't just mean the Christmas in July purchases?  

Esteemed Contributor
Posts: 7,345
Registered: ‎08-20-2012

Re: Holiday return policy begin dates.

         I was interested in the TSV for my DD for Christmas gift. But she is in between size and really would have to try it on to see the fit!  She is smaller in frame but larger in chest. And also, some of the reviews stated the the arms are quite close fitting.  

          I called CS today and asked if I bought it today but Christmas 2017, the sweater did not to fit....could we get refund? (I doubt there would be any left to exchange.) He said no!! Christmas - other than Christmas in July shows - refund does not start until later ......

Trusted Contributor
Posts: 1,669
Registered: ‎03-10-2010

Re: Holiday return policy begin dates.

[ Edited ]

@Pearlee wrote:

Those saying it began in July, are you sure that the CS person didn't mean that the Christmas in July items (only) purchased in July were returnable until Jan. 31?  That's been true for a long time.  So are you sure they didn't just mean the Christmas in July purchases?  


 

@Pearlee

 

I just called Customer Service again.  Here is what I was told.  The September 23rd date is the date that the actual policy for the January 31st return policy begins.  However, if you have purchased items that are for Christmas gifts and you purchased them after Christmas In July, but before the September 23rd date, as long as you tell QVC that the item IS a Christmas gift, the January 31st return policy will apply to that item (or items).  I hope I'm making sense.