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Contributor
January23
Posts: 31
Registered: ‎06-03-2011

Help With Return

‎09-11-2025 01:55 PM

I received the wrong item, called customer service weeks ago. The rep was very nice and told me she would e-mail a return label, and send me the correct product. I did receive the correct product, and I returned the wrong product.   Then QVC simply mailed me the wrong product back to me  again (I tracked, they received). I called CS and could not get a rep, only '"special offers" to purchase something i did not want.  I need advice, TIA.  

 

 

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Kachina624
Posts: 77,913
Registered: ‎03-10-2010

Re: Help With Return

‎09-11-2025 01:58 PM

@January23.  Contact the Q Social Team for help, including your order numbers.

 

Qvcsocialteam@qvc.com

New Mexico☀️Land Of Enchantment
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January23
Posts: 31
Registered: ‎06-03-2011

Re: Help With Return

‎09-11-2025 05:24 PM

Thank you so mcuh, I have just contacted the qvc social team.

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