Q Talk

[PINKdogWOOD]

@spursfan2   Maybe you'll get the refund AND the package!!!!!!!!!!!!

To me that's a SCORE!!!!!!!!!!!!!!!!!!!!!!!!!!

[Spurt]

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@PINKdogWOOD wrote:

@spursfan2   I can take this a step further - how about the emails you recevie that say "Delivered" ?  I don't get these emails often but I have a few more recently.

These emails note who delivered ie USPS with date and time. A couple of weeks ago the one I received indicated the goods were delivered three days ago. WHAT???????????????  I don't have this package, I did not get it, where is it, who may have it, will I even get it? 

This worries me, it also angers me, This is all on USPS I think but I just don't get why they release emails like this. I know the mail person scans the drop-offs when I do get them, I've watched them do this. I assume this systematically generates those emails but if the goods REALLY don't show up until DAYS later, how does this happen?

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@PINKdogWOOD 

Yep, experienced this too so its not just UPS, its USPS and dont even mention Fed Ex which is even worse then both combined! 🙄

[PINKdogWOOD]

@Spurt   Luckily, it's sounds like, I rarely get anything via FedEx.

[Spurt]

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@PINKdogWOOD wrote:

@Spurt   Luckily, it's sounds like, I rarely get anything via FedEx.

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@PINKdogWOOD 

Yep, Fed Ex apparently doesnt do very much business around here---maybe it's due to complants OR they are doing more deliveries for businesses luckily rather than residential deliveries----I even had a package delivered from DHL....I thought DHL wasnt in business any longer, but I guess they are....

[racada]

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@geezerette wrote:

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@racada wrote:

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@spursfan2 wrote:
the e-mail that your package has shipped with a tracking number and then never received the item? I have a package that got a tracking number on 9/2 and the tracking info says UPS hasn't received the package yet. Ive had some weird shipping experiences but this is a new one.

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Yes....currently.  I actually contacted customer service via live chat today to question my order.  She told me to wait until tomorrow to see if it arrived.  But I have never had this happen before and I am assuming I will not be receiving this item and will have to contact them again to be credited.

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I have had several orders lately with this message, but I've always gotten the item--eventually.  

Once it took about a month to finally receive.  I had one that had a delivery date of yesterday that only shipped yesterday (delivery date is now a week late than originally stated).  Currently I have another order that has had a shipping label created but is not yet shipped.

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so....I did a live chat this morning regarding this item.  The updated tracking information (below) indicated I would not be receiving my order.  Just thought I would update my previous post.

[Effie54]

Yup, right now. After a week, my item is who knows where. Does it take UPS a week to get an item delivered?