HSN delivery vs. QVC

teacherd · ‎01-18-2019

Why is HSN able to deliver within days and yet QVC takes over a month? This is not just because of the pandemic either, it has been happening for quite some time.

kaydee50 · ‎02-07-2011

Agree. Ordered from HSN, Macy's and QVC on the same day. QVC was the last to arrive by several days. And IMO it's not the fault of UPS/Fedex or USPS. The item from QVC was "in process" for days before it shipped.

JYWilliams · ‎03-10-2010

I also agree

Pecky · ‎03-10-2010

I agree. I even get things faster from Evine. I ordered a wall clock from Wayfair on Monday and got it today. I received my order from Yankee Candle in four days. I don't know why QVC is having so many issues.

rms1954 · ‎06-06-2019

I never receive items from HSN within a couple days. They really messed up two of my recent orders and return items. They may have a different system or procedure. Most times it sits at our local PO for three days before they decide to deliver it. That's not QVC's fault.

GenXmuse · ‎05-15-2016

Good question.
QVC blames the post office for the backlog but USPS can't deliver what hasn't been shipped so the problem is with them.

itsmagic · ‎08-08-2011

There are several articles online about the Q opening a new warehouse/fulfillment center in Bethlehem and closing other warehouse/fulfillment centers. One article said the Bethlehem warehouse/fulfillment center won’t be fully operational until the third quarter of 2020. By the time it is fully operational it is supposed to cut shipping time but in the meantime I think this is impacting their operations.

sann · ‎05-30-2012

I ordered several items from HSN over the weekend received them today.

Lattelvr · ‎09-02-2018

I ordered Andrew Lessman's vitamins when he had the Today's Special and received them in less than a week.

Daysdee · ‎03-09-2010

My orders at HSN are "packaging" the same or next day and ship very quickly. My QVC orders are "in process" for 5 days or more. I received an item yesterday that I ordered more than 2 weeks ago. I have an order from June 4 that I haven't received yet--it was not on waitlist either. Very disappointed in QVC.