Q Talk

[Teddixat]

So I returned an item last Friday and yesterday I received a full refund minus only the sales tax. Why can’t the Q be as efficient and generous.

[Shelbelle]

Why no refund on sales tax, that should always be refunded on a return?

[GAQShopr53]

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@Teddixat wrote:
So I returned an item last Friday and yesterday I received a full refund minus only the sales tax. Why can’t the Q be as efficient and generous.

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HSN is really good about processing returns and giving refunds. You just have to ensure you speak with a CS rep to ensure you are not charged return shipping when using the return label.

[Teddixat]

I didn’t think sales tax was refundable

[butterfly123]

@Teddixat 

Sales tax is refundable. You may want to contact customer service.

[GSPgirl]

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@Teddixat wrote:
So I returned an item last Friday and yesterday I received a full refund minus only the sales tax. Why can’t the Q be as efficient and generous.

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I always get my sales tax back when I shop at HSN.

[handygal2]

When you return an item, regardless of where you bought it, the sales tax is always refunded as well. If it's not, then someone messed up!

[tervuren]

HSN is really much better in handling returns. Returning things to QVC has become a nightmare.  I have called customer service 4 times in the last 4 days trying to resolve issues.  I am seriously reconsidering not purchasing clothing any longer due to slow refunds, exchanges, and inconsistencies in sizing.  

[Teddixat]

@butterfly123. It was only $1.26