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04-24-2019 06:14 PM
04-24-2019 06:48 PM
Why no refund on sales tax, that should always be refunded on a return?
04-24-2019 07:13 PM
@Teddixat wrote:
So I returned an item last Friday and yesterday I received a full refund minus only the sales tax. Why can’t the Q be as efficient and generous.
HSN is really good about processing returns and giving refunds. You just have to ensure you speak with a CS rep to ensure you are not charged return shipping when using the return label.
04-24-2019 07:15 PM
04-24-2019 07:23 PM
Sales tax is refundable. You may want to contact customer service.
04-24-2019 07:31 PM
@Teddixat wrote:
So I returned an item last Friday and yesterday I received a full refund minus only the sales tax. Why can’t the Q be as efficient and generous.
I always get my sales tax back when I shop at HSN.
04-24-2019 07:56 PM
When you return an item, regardless of where you bought it, the sales tax is always refunded as well. If it's not, then someone messed up!
04-24-2019 08:27 PM
HSN is really much better in handling returns. Returning things to QVC has become a nightmare. I have called customer service 4 times in the last 4 days trying to resolve issues. I am seriously reconsidering not purchasing clothing any longer due to slow refunds, exchanges, and inconsistencies in sizing.
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