Reply
Trusted Contributor
Posts: 1,169
Registered: ‎12-13-2022

HSN Issued Me A Sale Price Refund

I am really impressed - I ordered the 'G by Giuliana Black Label Embellished Denim Jean' on February 20, for $79.95.  They finally shipped out today, February 26, and in the meantime the jeans are now priced at $49.95, a $30 price difference.

I decided to call to see if HSN would adjust the price and they credited me $30.

I am pleasantly surprised, they are really upgrading their service!

 

Honored Contributor
Posts: 79,311
Registered: ‎03-10-2010

Re: HSN Issued Me A Sale Price Refund

@Ronettes.  Why the surprise?  That has long been both QVC & HSNs policy.   I watch my purchases like a hawk for price reductions.  There are caveats. 

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 4,110
Registered: ‎08-01-2019

Re: HSN Issued Me A Sale Price Refund

They have always done that for me......even if it's a $5 refund. 

Honored Contributor
Posts: 37,207
Registered: ‎03-09-2010

Re: HSN Issued Me A Sale Price Refund

Why be surprised, if it was less than 30 days since the price changed you are entitled to it. Just be aware, if you used a rebate site, your rebate may be voided now. Best to get the refund in Spendable Kash

Honored Contributor
Posts: 19,496
Registered: ‎03-09-2010

Re: HSN Issued Me A Sale Price Refund

that happened to me a few weeks ago--I ordered some DG2 jeans and a week later they were $6 cheaper--I called HSN and got that amount credited back within a few days. In fact just returned jeans for an exchange and got them in less than a week---HSN is really good about exchanges--QVC--not so much---

Respected Contributor
Posts: 4,906
Registered: ‎03-11-2010

Re: HSN Issued Me A Sale Price Refund

I have found HSN has great customer service.

Esteemed Contributor
Posts: 5,893
Registered: ‎04-28-2010

Re: HSN Issued Me A Sale Price Refund

I watch my purchase prices always within 30 days.  Q's social team always promptly answers and refunds quickly.  They are the best.  Sometimes it's only $3 or $5, but I always ask.  I know it occasionally pays my shipping back or a slight refund.  

Esteemed Contributor
Posts: 6,558
Registered: ‎01-25-2023

Re: HSN Issued Me A Sale Price Refund

I've never had an issue with either company honoring a price reduction, glad that it worked out for you as well!