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Honored Contributor
Posts: 36,952
Registered: ‎05-17-2010

GUIDE STILL JUST “SHOPPING”

Cable guide still says "shopping" for most hours during the day instead of show descriptions. Is anyone else still experiencing this?

 

Should I contact the "computer team"? Anyone have that email handy? 

Honored Contributor
Posts: 17,527
Registered: ‎03-11-2010

Re: GUIDE STILL JUST “SHOPPING”


@Shanus wrote:

Cable guide still says "shopping" for most hours during the day instead of show descriptions. Is anyone else still experiencing this?

 

Should I contact the "computer team"? Anyone have that email handy? 


it's ok here on Fios

 

 

Respected Contributor
Posts: 3,666
Registered: ‎06-03-2010

Re: GUIDE STILL JUST “SHOPPING”

[ Edited ]

Last night I was missing the guide info too.  Watching QVC on Spectrum cable, so if you are watching on another provider, it sounds like QVC isn't uploading their guide information.

 

If others watching on Direct TV or have Comcast cable, and they have a correct description, then the issue is with my cable company.     

 

I'll check again tonight and see if it's missing on both QVC and QVC 2 or if its working again.



......You look like I need a drink.....
Honored Contributor
Posts: 10,526
Registered: ‎03-10-2010

Re: GUIDE STILL JUST “SHOPPING”


@Shanus wrote:

Cable guide still says "shopping" for most hours during the day instead of show descriptions. Is anyone else still experiencing this?

 

Should I contact the "computer team"? Anyone have that email handy? 


@Shanus Mine is saying the samething. I have Fios.

Anonymous
Posts: 0

Re: GUIDE STILL JUST “SHOPPING”

Hi @Shanus are you looking at the QVC Program Guide? I am seeing programs listed for the main shopping channel.

Honored Contributor
Posts: 36,952
Registered: ‎05-17-2010

Re: GUIDE STILL JUST “SHOPPING”


@Anonymous wrote:

Hi @Shanus are you looking at the QVC Program Guide? I am seeing programs listed for the main shopping channel.


 

@Anonymous    No, I'm looking at the guide on my TV. My cable company said QVC provides them w/ info for the guide to put in cable listings. 

Anonymous
Posts: 0

Re: GUIDE STILL JUST “SHOPPING”

@Shanus who is your cable provider? I will need that information to send this to IT.

 

Trusted Contributor
Posts: 1,427
Registered: ‎07-14-2010

Re: GUIDE STILL JUST “SHOPPING”

I'm having the same issue. The cable company is: Spectrum. And it just started a couple of days ago. Before that they always listed the program info.

Super Contributor
Posts: 358
Registered: ‎07-05-2016

Re: GUIDE STILL JUST “SHOPPING”


@Anonymous wrote:

@Shanus who is your cable provider? I will need that information to send this to IT.

 


My cable provider is Comcast and it has said "Shopping" for several weeks in the past and for 2 weeks in future on the tv guide.

Honored Contributor
Posts: 33,580
Registered: ‎03-10-2010

Re: GUIDE STILL JUST “SHOPPING”

I'm having the same issue.  We are on Spectrum.

 

It's not a big deal to me though.  I kind of like being surprised.  LOL