Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
03-18-2022 11:19 PM - edited 03-19-2022 05:53 PM
to get your return credited. Sounded like a good option, but isn't working for me. After sending the email you are supposed to get a credit in three days or 72 hours. I sent an email a week ago and have heard nothing -- no confirmation nor change to my account. I mailed the package the same day. It has been three days since my other return, and again, nothing. Package was mailed for a size exchange. It's discouraging because it sure would be nice if it worked. I rarely return items so not sure how this normally works. I hate getting my credit card bill listing items I know I have returned. Anyone else having this problem with returns?
03-18-2022 11:37 PM
Yes, I have the same issues. It does not work for me. I have better luck calling, but only after the return item shows up on tracking. The problem with that is it takes forever to show up on return tracking as on it's way back !
03-18-2022 11:45 PM
@Biftu Not sure if I understand the exchange program because I have never exchanged something, but you said you returned for a size
exchange, so why would you get a credit if you are exchanging? Or do you get credit for the exchange and then are charged again when the exchanged item is sent. I would think the original charge would remain and the exchange sent free.
03-19-2022 04:12 AM
It has always worked for me within a 2-3 days.
I email a copy of the return label, a copy of the email from USPS showing it has been picked up, the item and order numbers.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788