@cazenovia wrote:
I placed an order for Sketchers on May 14th. It is now June 4th and I still have not received my order. So, I tried to call about this and was on hold for almost 35 minutes. I also tried Chat Live but after getting kicked off twice and wasted aanother hour. I was furious.
I was told it is in process. What is that? I got no adequate explanation. So I told them since it was not sent and since I was told it would be another week or so until it is sent, to cancel it. I was told they cannot do that??? What is going on QVC? Have you taken orders for products you do not have? Our orders come from Ontario, CA, what is the story? Well, it is going back once I receive it which will be almost 6 weeks after I ordered it. Don't blame it on Covid, Amazon has no problem getting my orders to me in 2 days. I will have to think long and hard before I order again for awhile.. Anyone else have this problem?
@cazenovia
@Kachina624 is right when you order from QVC some are sent out of one of QVC's warehouses, while others are sent directly from the manufacturer, so depending on location and whether that state has "opened up" there could be delays (so some arent the fault of QVC)..... And QVC has noted on this on their website...so customers have to think about how quickly they want something when placing an order with QVC....But it is curious how some retailers manage to get orders out quickly despite the challenges....
And you are so right about canceling an order, unless you IMMEDIATELY and I mean within seconds after you hit the place order button, the order is locked in and cant be canceled and customers are out of luck....Its the way it is....
Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”