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Honored Contributor
Posts: 10,051
Registered: ‎07-15-2016

Customer Service / live chat / kudos!

With all the griping that goes on here about QVC's customer service - just want to give some public kudos to Diana!

 

Courteous, quick response!  

Valued Contributor
Posts: 821
Registered: ‎07-02-2014

Re: Customer Service / live chat / kudos!

I have used live chat also and have always been pleased with their customer service!

Valued Contributor
Posts: 518
Registered: ‎02-10-2014

Re: Customer Service / live chat / kudos!

I have always had tremendous service with the live chat.  And they are available evenings and weekends.

Honored Contributor
Posts: 8,901
Registered: ‎03-09-2010

Re: Customer Service / live chat / kudos!

I've had excellent CS from the mods here.  

last time I had a return (rare for me), I made the mistake of phoning CS and eventually got my full refund on a defective item, but the rep was resistant to giving it to me.

 

I again had to return a defective product recently.  If they deduct my s/h from the refund, I'll email the mods here.