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05-10-2021 04:11 PM
With all the griping that goes on here about QVC's customer service - just want to give some public kudos to Diana!
Courteous, quick response!
05-10-2021 05:13 PM
I have used live chat also and have always been pleased with their customer service!
05-10-2021 07:20 PM
I have always had tremendous service with the live chat. And they are available evenings and weekends.
05-10-2021 07:25 PM
I've had excellent CS from the mods here.
last time I had a return (rare for me), I made the mistake of phoning CS and eventually got my full refund on a defective item, but the rep was resistant to giving it to me.
I again had to return a defective product recently. If they deduct my s/h from the refund, I'll email the mods here.
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