Q Talk

[lavendar]

I placed four items on check status. They went to 'process.'

I called CS and was told what I see on my web page isn't really the situation.

I'm concerned that the orders will go to my cc. This happened to my sister over Christmas holidays.

[elated]

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@lavendar wrote:

I placed four items on check status. They went to 'process.'

I called CS and was told what I see on my web page isn't really the situation.

I'm concerned that the orders will go to my cc. This happened to my sister over Christmas holidays.

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That is an interesting comment. That would make me nervous if the order information is not accurate. 

[Pook]

@lavendar  If you are still using checks, why not just use your bank debit card since it's easier, quicker and would avoid all that worry.  

[DJs mom]

@lavendar is your CC stored  with QVC? If so then delete it and they won't be able to process any orders on your CC.

[Bri369]

So they can charge your card without your permission?  That doesn't seem right.

[RespectLife]

Why are you holding 4 items/orders on check status?

Do you really intend to pay for them by check or are you just trying to hold the items for yourself while you decide?

I agree, if you have a checking account, you have the ability to electronically debit.  You also said you have a CC, so why the hold?

[kittyloo]

i believe that if a item is selling out, that check "hold" will not be held, if someone with a cc wants it.  confirmed purchase overrides a hold.

[Susan-QVC]

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@lavendar wrote:

I placed four items on check status. They went to 'process.'

I called CS and was told what I see on my web page isn't really the situation.

I'm concerned that the orders will go to my cc. This happened to my sister over Christmas holidays.

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@lavendar   I have taken a look at your account and see no orders "in proccess" at this time, can you email us the order numbers in question to QVCSocialTeam@qvc.com, we will be happy to take a look.  

Susan Q-Social